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The Campbell's Company · 2 days ago

Key Account Manager, New England

United States

Full-time

Remote

Mid Level

$74K/yr - $107K/yr

4+ years exp

The Campbell's Company, a leader in the food industry since 1869, is seeking a Key Account Manager for the New England region. The KAM will manage customer relationships, drive sales volume activities, and enhance in-store execution and visibility of the company's portfolio.

Food and BeverageFood ProcessingManufacturingMeat and PoultryRecipesSnack Food

Responsibilities

Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands

Achieve or exceed customer sales objectives through personal impact

Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level

Responsible for effective communication to elevate execution through our internal processes

Communicate in a timely manner

Collaborate with all key stakeholders as needed

Provide feedback upstream to Customer team for more effective program planning in the future

This is to include, but not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results

Identify and lead store level execution of growth activities of new opportunities to build our business

Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team

Build and improve region capability for upselling in-store and compression selling across Market Sales Leads, Market Development Leaders and Zone Sales Managers (role play)

Ongoing assessment, identification, and communication of competitive activities

May perform other duties as required to deliver the business goals of the company

Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts

Manage customer situations and respond promptly to customer needs within 24 hours

Solicit customer feedback to improve service and respond to requests for service and assistance

Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers

Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details

Foster quality focus in others and work to improve processes, products and services

Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed

Qualification

Customer relationship managementSales volume activitiesMarket trend analysisAdvanced Microsoft skillsVerbalTechnicalAnalytical skillsWritten communicationProblem solving

Required

B.A. required

Minimum of 4 years of relevant experience

Preferred

Advanced Microsoft skills including Excel and PowerPoint

Strong verbal and written communication skills

Problem solving skills

Strong technical and analytical skills

Benefits

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).

Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.

Campbell’s offers unlimited sick time along with paid time off and holiday pay.

If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.

Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.

Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.