Consumers Credit Union · 2 days ago
Business Systems Administrator
Lake Forest, IL
Full-time
Hybrid
Entry Level
$68K/yr - $109K/yr
1+ years expConsumers Credit Union (CCU) is a Great Place to Work® certified company seeking a Business Systems Administrator to join their Enterprise Systems department. This role focuses on technical system administration and software solutions to resolve business-related problems and meet strategic organizational goals.
Financial Services
Responsibilities
Providing technical assistance to staff or vendors on submitted tickets related to our mortgage loan origination system, Encompass, offering creative and insightful solutions
Assisting with proactively tracking system release notes and reviewing all upcoming features and functionality with appropriate business partners to assess implementation
Assisting in system maintenance and upgrades. Verifying vendor capabilities and business processes are aligned and suggest improvements to help decision processes. Assisting in documenting and communicating changes to staff
Consulting with business to gather, analyze, and document requirements for project requests and managing changes to the project scope or deliverables
Adhering to project timelines, analyzing dependencies, identifying and raising awareness to issues. Managing deadlines and work to meet end-user expectations
Contributing to user acceptance testing procedures and monitor results by reviewing and participating in test plans. Helping business understand acceptance testing methodology and effectiveness
Ensuring system procedures are up to date and organized and accountable for determining if additional procedures are needed
Qualification
Required
Associate Degree in Information Systems, Technology or Related Experience
1+ years' experience in Business Administration, Mortgage, Mortgage sales/processing, or Related Experience (in a financial institution preferred)
2+ yrs experience in Business Administration, Mortgage, Mortgage sales/processing, or Related Experience in lieu of education
Basic technical knowledge. Experience with desktop and server operating systems, familiarity with technical logs, SQL, Automation or job scheduling system, and Microsoft applications desired. Encompass experience preferred
Troubleshooting skills and high problem-solving abilities
Strong written and verbal skills to communicate with cross-functional colleagues and vendors
Availability to work 40+ hours/week and be scheduled between the following hours: Monday-Friday: 8am-5pm
Preferred
Encompass experience preferred
Benefits
Medical (High Deductible, HMO and PPO)
Dental
Vision
Spending accounts
Short-term disability
Long-term disability
Life insurance
401(k) savings plan
Pension plan
Company
Consumers Credit Union
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.4 billion in assets and serves more than 276,000 members, making it one of the largest credit unions in the state.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Larry Rosin
Consultant - Consumers Coop. Credit Union; former EVP/CFO for Andigo CU (Motorola ECU)
Sean Bowers
Chief Financial Officer
Company data provided by crunchbase