Intuit · 1 day ago
Risk Management Specialist, Risk Operations
Plano, TX
Full-time
Hybrid
Entry, Mid Level
$22.50/hr - $30/hr
2+ years expIntuit is a company dedicated to enhancing small businesses' cash flow management through its Global Business Solutions Group. They are seeking a detail-oriented Risk Management Specialist to investigate and adjudicate risk across various workflows, including fraud monitoring and compliance risk management.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Serve as a multi-workflow risk expert, executing analysis and making final decisions across distinct Risk Operations domains (e.g., IDV, IUW, Fraud, Chargebacks)
Conduct thorough Know Your Customer (KYC) and Know Your Business (KYB) due diligence procedures to verify the identity and legitimacy of customers and businesses
Analyze customer information, financial patterns, and transaction data to identify and investigate potential fraud, financial, and compliance risks
Understand and operate within standard operating procedures (SOPs) and established guidelines across all workflows to effectively mitigate risk and ensure regulatory compliance
Make informed approval, decline, or restrictive decisions while balancing customer empathy with risk policies
Serve as a key customer-facing representative to review account risks, provide top-notch service, and effectively de-escalate sensitive or difficult customer situations
Document all findings and maintain meticulous records of transactions, investigations, and final risk decisions for audit and compliance purposes
Collaborate effectively with cross-functional teams (e.g., Engineering, Product, Customer Service) to resolve complex customer-related issues
Identify areas for improvement and propose changes to optimize processes, enhance risk controls, and improve the efficiency of our operational technology
Stay up-to-date with industry trends, regulatory changes, and data knowledge to proactively identify new fraud and risk patterns
Qualification
Required
2+ years of hands-on experience in Risk Management or Financial Operations (e.g., fraud investigation, underwriting, compliance)
Must have demonstrated expertise in Know Your Customer (KYC) and Know Your Business (KYB) due diligence procedures
Strong analytical and critical thinking skills with excellent attention to detail
Proven ability to work independently and efficiently manage a queue across multiple, varying workflows, prioritizing tasks to consistently meet aggressive SLAs
Strong work ethic with high integrity and ethical standards
Excellent collaboration and teamwork skills; ability to work cross-functionally
Strong understanding of customer service and customer empathy while enforcing risk policy
Proficiency with G-Suite (or Microsoft Office) and strong internet research skills. A willingness to rapidly learn and adapt to new technologies and proprietary risk systems
A bachelor's degree in finance, risk management, accounting, or a related field is a plus
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-09
Small Business Trends
2026-01-03
2026-01-02
Company data provided by crunchbase