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Amazon · 1 week ago

Workspace Experience PM , Leo Workplace Operations (LWO)

Kirkland, WA

Full-time

Onsite

Mid Level

$67K/yr - $143K/yr

3+ years exp

Amazon is a company focused on providing fast, reliable internet connectivity through its low Earth orbit satellite network. The Workspace Experience Coordinator plays a vital role in enhancing employee experience by overseeing operational aspects such as parking compliance, food service readiness, and site communications while collaborating with various stakeholders.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Leverage deep understanding of the challenges employees face to prioritize programs and investments that will measurably improve their experience

Work across program, product, and tech teams to standardize employee-impacting initiatives and implement mechanisms to continuously improve the employee experience

Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can highlight important aspects

Connect with employees in person/virtually to understand their experience in terms of what's working well and what needs improvement. Identify issues/concerns that need to be resolved. Document responses received in prescribed format

Work with action owners to ensure timely closure of all identified issues and partner with relevant stakeholders to drive engagement initiatives

Support leadership in managing conflicts and conduct end-to-end workplace solutions

Travel up to 10% of the time may be required to support site operations and engagement activities

Qualification

Data analysisProgram managementCross-functional collaborationOperations managementLogistics coordinationFacilities coordinationTechnical environment experienceAttention to detailClear communicationFast-paced environment adaptability

Required

Experience using data and metrics to determine and drive improvements

Experience working cross functionally with tech and non-tech teams

3+ years of program or project management experience

2+ years of operations, facilities, process improvement, or site coordination experience

Experience managing day-to-day logistics or compliance processes in a technical environment

Strong organizational skills with attention to detail

Ability to communicate clearly with cross-functional stakeholders and follow through on tasks independently

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum