ABM Industries · 14 hours ago
Communications Technology Manager
ABM Industries is seeking a forward-thinking and creative Internal Communications Manager to join their Communications team. This role will serve as the dedicated communications partner for ABM’s Technology, Transformation, and Procurement functions, focusing primarily on the Technology organization, and aims to maintain clear and actionable communications related to technology changes and initiatives.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Serve as the lead communications advisor for the CIO and Technology leadership team, with additional support for Procurement and Transformation leaders
Act as a thought partner to senior technology executives, contributing new ideas and strategies to elevate communication impact
Develop and execute communications strategies that clarify technology priorities, enable transformation initiatives, and drive adoption of enterprise platforms
Translate complex technical topics—including IT roadmaps, cybersecurity, applications, and process modernization—into clear, compelling messaging for diverse audiences
Build productive relationships across the Technology organization and ABM enterprise to strengthen alignment and engagement
Provide issues management, business continuity, and crisis communications support in partnership with the CIO, CISO, and IT leadership, including availability for urgent communications needs outside of standard business hours
Lead internal campaigns around system implementations, application upgrades, digital adoption, and enterprise change initiatives
Package progress, growth, and new offerings from Technology, Transformation, and Innovation teams into content for Sales, Marketing, Learning & Development, RFPs, client presentations, and business reviews
Ensure complex topics are simplified and packaged for ease of use across a wide range of stakeholders
Create content such as FAQs, adoption playbooks, intranet articles, CIO messages, Town Hall decks, and training communications
Bring creative storytelling and bold ideas to make technology and transformation communications more engaging and accessible
Optimize and expand communication channels to reach distributed audiences, from technical specialists to frontline team members
Partner with IT to ensure communication platforms support adoption, clarity, and accessibility
Maintain governance and editorial calendars for streamlined, effective communications
Lead special projects related to technology and transformation initiatives, working directly with executive sponsors and cross-functional teams
Provide project-based communication support for strategic priorities, pilots, and enterprise-wide rollouts
Measure communications effectiveness and adoption rates using data and feedback; refine strategies for greater impact
Stay current on best practices in technology change management, enterprise IT communications, and digital workplace engagement
Qualification
Required
Bachelor's degree and significant relevant experience (typically 7–10 years) in communications, technology, or organizational change management. Equivalent leadership experience in related fields will also be considered
Proven success supporting CIOs or technology leaders and driving adoption of enterprise systems and digital tools
Excellent writing and storytelling skills, particularly in explaining technology to broad audiences
Familiarity with IT processes, digital workplace tools, applications, and change adoption strategies
Strong ability to package and translate technical and transformation progress into materials for multiple audiences—internal and external
Experience serving as a conduit for RFPs, client presentations, and executive business reviews
Demonstrated experience supporting issues management, business continuity communications, and crisis response, with flexibility to work off-hours when needed
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint
Experience with enterprise collaboration platforms such as Microsoft Teams, Yammer/Viva Engage, Slack, or similar
Familiarity with intranet content management systems and digital publishing tools
Ability to use measurement and analytics platforms to track engagement and adoption
Comfort with AI-enabled tools for content development, workflow efficiency, and analytics
Strong relationship-building skills, with the ability to influence and align across multiple stakeholders
Benefits
Comprehensive benefits package
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Recent News
2026-01-06
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2025-12-19
Private Equity Wire
2025-12-19
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