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Urban Science · 1 month ago

AdTech Engagement Manager

Detroit, MI

Full-time

Hybrid

Mid Level

4+ years exp

Urban Science is a unique market leader in the automotive industry that empowers clients to leverage data for success. The Engagement Manager will bridge client management, product support, and business development, focusing on maximizing growth potential through effective internal and external communication.

AutomotiveBusiness IntelligenceMarketing

Culture & Values

No H1B

Responsibilities

Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners

Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction

Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners

Act as key interface between external clients, internal product teams, and business development

Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set

Support internal contract management activities including CRM system tasks, revenue monitoring and budget support

Ensure consistent product performance and deliverables that are in line with client business strategy. Identify opportunities for Urban Science to expand existing client relationships

Data Savvy Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations

Thought Leadership Requires ability to apply Urban Science methodologies and new ideas to the client’s mission critical problems to help them drive business

MS Office Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook

Communication skills Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership

Presentation skills ability to conduct professional presentations with various levels of leadership

Analytical Thinking Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way

Strategic Influence Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives

Initiative Requires the drive to go above and beyond in order to improve or enhance job results

Time Management Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule

Project Management Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes

Qualification

Digital MarketingClient Relationship ManagementProject ManagementData AnalyticsMedia AttributionSQLAnalytical ThinkingStrategic InfluenceMS OfficeCommunication SkillsPresentation SkillsInitiativeTime Management

Required

University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign institution

Minimum of 4 years related work experience, ideally within digital marketing/media

Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required

Data Savvy Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations

Thought Leadership Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business