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Stephens · 1 week ago

Receptionist

Atlanta, GA

Full-time

Onsite

Entry Level

2+ years exp

Stephens is a company that values the contribution of receptionists as a vital part of their team. The receptionist will be responsible for managing incoming calls, greeting visitors, and providing administrative support to ensure a professional experience for clients.

BankingFinanceFinancial Services

Responsibilities

Answer incoming telephone calls and respond or route to the appropriate person, keep track of current office personnel, their contact information and assigned office space

Take and deliver complete, accurate messages, in a timely manner, via email, including details such as name, time of call, company represented, nature of business, etc

Provide routine information as appropriate such as provide callers with address, directions, and other basic information

Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel or escort them to meeting room

Maintain electronic list of visitors to the office noting arrival times, company represented, and employee being visited via the building security system

FedEx/UPS – receive and distribute shipments and arrange for pickup of outgoing packages

Contact appropriate personnel regarding deliveries for pickup

Manage the recycling procedure for all printer/fax cartridges including confirming pick-ups with UPS/Fed-Ex representatives

Process incoming/outgoing mail, sort and distribute mail to the appropriate recipients

Take outgoing mail and place it in a USPS mailbox at the end of each day

Manage electronic calendar for conference rooms and vacant offices

Schedule meetings and luncheons as required

Place and monitor food orders for meetings and special events, as requested

Provide administrative support to Analysts and other bankers as assigned. Responsibilities include: Weekly expense reports, travel arrangements, etc

Miscellaneous duties include:; order and maintain office supplies; stock refrigerators; assist with mass mailings; etc

Assist administrative support staff, as required

Maintain the front desk and reception area and conference rooms to ensure it is presentable, neat and organized

Perform other job related duties as required

Qualification

Multi-line phone systemMicrosoft Office SuiteOralWritten communicationDetail orientedAnalytical skillsContact management systemsTravel management platformsInterpersonal skills

Required

High school diploma or general education degree (GED)

Some college courses

2+ years of related experience and/or training

Equivalent combination of education and experience

Knowledge of complex multi-line phone and voicemail system

Excellent telephone etiquette, including discretion and volume management

Standard office practices and procedures, correct English usage including spelling, grammar, and punctuation

Excellent oral and written communication skills, with the ability to communicate effectively with all levels of the organization

Detail oriented with the ability to organize resources, set priorities, use time efficiently and handle multiple tasks simultaneously

Ability to follow simple or complex instructions and work independently

Ability to establish and maintain accurate records

Proficient in Microsoft Office Suite or similar software, with the ability to learn and utilize industry specific software as required

Strong interpersonal skills, including listening, flexibility and patience

Analytical, critical thinking and problem solving skills with the ability to determine the appropriate action

Possesses 'public-friendly' persona, and positive attitude

Ability to maintain confidentiality

Demonstrated reliability in attendance and work performance

Ability to operate a computer, keyboard, standard office equipment or tools, concentrate and maintain focus for prolonged periods in an office environment

Ability to use close vision and adjust focus as needed to create accurate work product

Ability to speak and hear in an office environment

Ability to walk, reach, lift or carry up to 10 pounds

Microsoft Word

Excel

PowerPoint

Typing