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General Dynamics Information Technology · 3 weeks ago

VoIP Engineer

USA VA Falls Church

Full-time

Hybrid

Mid, Senior Level

$119K/yr - $161K/yr

7+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services. They are seeking an experienced VoIP Engineer to design, implement, secure, and support enterprise voice and collaboration systems, focusing on Cisco Unified Communications for federal and defense operations.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Engineer and administer Cisco UC platforms including CUCM, Unity Connection, Expressways, Jabber, and related systems across NIPR/SIPR and VoSIP networks

Monitor, maintain, and optimize UC systems for performance and availability using RTMT and SolarWinds

Perform system upgrades, migrations, and patching for UC infrastructure, including Cisco UCS, VG450 gateways, and VMware environments

Implement DISA STIGs, remediate ACAS findings, and maintain DoD cybersecurity compliance

Provision and deploy telephony devices, including BAT files, templates, and automation workflows

Develop and maintain technical documentation such as system designs, installation guides, and operational procedures

Collaborate with network, cybersecurity, and infrastructure teams to resolve complex UC issues

Conduct site surveys, produce as-built documentation, and recommend design improvements for scalability and security

Provide Tier II/III support, user training, and end-user documentation

Support planning and deployment of new UC services and contribute to technology roadmaps

Qualification

Cisco Voice over IPCisco Unified CommunicationsDISA STIGsCCNA certificationRTMTSolarWindsProject SupportSystem UpgradesVoice over IP (VoIP)Technical documentationCollaboration

Required

7+ years of experience engineering and administering Cisco Unified Communications in enterprise or DoD environments

CCNA certification

Hands-on experience with CUCM, Unity Connection, Expressways, SIP, QoS, and VG gateways

Experience upgrading and migrating Cisco UC systems, including UCS and VMware ESXi

Strong knowledge of DISA STIGs, IA controls, and DoD security standards

Proven ability to troubleshoot complex UC issues in distributed networks

Experience with RTMT and SolarWinds

Strong technical documentation skills

Superb and effective technical, communication, collaboration, and customer engagement skills; strong ability to multi-task, problem solve, and take initiative; attention to detail and ability to work in a fast-paced environment

Must Possess the appropriate baseline certification(s) to achieve a minimum of DoD 8570.01-M Information Assurance Technical (IAT) Level II (i.e., CompTIA Security+ CE) prior to start

Active SECRET DoD Security Clearance required upon start

Preferred

Preferred bachelor's degree in information technology, Engineering or relevant field with a minimum of 7+ years of relevant experience

Benefits

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

Vision plan

401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees