Salesforce · 1 day ago
Lead/Principal Product Designer, Agentforce Platform
United States
Full-time
Remote
Lead/Staff
$167K/yr - $279K/yr
8+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Lead/Principal UX Designer for Agentforce, you will shape the behavioral architecture for how Employee Agents interact across Salesforce, collaborating with design and technical leaders to define communication patterns and enhance user experiences.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Pioneer agent interaction patterns
Define how autonomous agents communicate, coordinate, and collaborate with humans and each other across the Salesforce ecosystem
Prototype to learn and validate
Use tools from Figma to AI-driven environments to rapidly bring ideas to life, test assumptions, and chart the path forward
Design for scale and coherence
Craft interaction models and patterns that work across Salesforce, Slack, and the entire platform
Build the future through vision and collaboration
Guide teams from uncertainty to a shared north star through strong vision setting, storytelling, and principled design decisions
Elevate the team and the craft
Mentor designers, share knowledge, and contribute to a rich collaborative design culture
Qualification
Required
Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, UX Design, or equivalent experience
8+ years of experience as a Product/UX Designer, with a strong portfolio showcasing web and/or mobile application designs, ideally within enterprise software or SaaS
Success working collaboratively in matrixed organizations and partnering across design, product, engineering, and executive stakeholders
Experience leading projects end-to-end (timeline, scope, strategy)
Experience designing consumer-grade interfaces in enterprise or platform contexts
Ability to design for complex, data-rich enterprise systems – solving for scale, not just single pages
Comfortable working across different levels of fidelity, from experience models and flows, through lo-fi prototypes, to polished design comps and skilled in choosing when to use each
Proficiency in a variety of prototyping tools, ranging from Figma to AI-driven environments like Cursor, to accelerate design exploration, explore interactivity and demonstrate technical feasibility
Strong storytelling and influencing skills; able to align diverse teams around a shared vision
Experience leveraging user research and analytics to inform design decisions
Preferred
Experience designing AI-driven interfaces across various modalities—such as conversational UIs, AI agents, or human-in-the-loop systems, with understanding of LLM capabilities and limitations, and ability to craft interaction patterns that align the constraints of AI reasoning and response generation
Demonstrated ability to navigate high levels of ambiguity and fragmented landscapes
Expertise in design systems, accessibility, and design operations at scale
Technical Prototyping Fluency: Comfort reading and working with frontend code (HTML, CSS, JavaScript) to build functional prototypes using AI-assisted development tools, enabling rapid testing of interaction concepts beyond static mockups
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase