Client Advisor jobs in United States
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Franciscan Ministries ยท 3 weeks ago

Client Advisor

Franciscan Ministries is seeking a compassionate and dedicated Client Advisor to join their team at St. Jude House. The role involves assisting residential clients with daily needs, answering crisis calls, and helping clients connect to necessary services.

Assisted LivingCommunitiesHealth CareNon Profit

Responsibilities

Assist residential clients with daily needs, as requested
Answer crisis calls and help callers connect to necessary services
Complete initial intakes and orient new clients to the shelter
Assist clients when exiting the shelter
Assist with record keeping and data entry

Qualification

Customer service experienceTrauma-informed careCommunication skillsProblem-solving skillsTeamwork

Required

A heart for service and a commitment to trauma-informed care
Strong communication and problem-solving skills
Ability to work independently and as part of a team
Flexibility to work evenings, weekends, or holidays as needed
High School Diploma or GED equivalent
One (1) year of customer service experience
Prior experience working with a diverse population

Preferred

Experience working with domestic violence survivors is a plus but not required

Benefits

Ongoing training and professional development
Opportunity to grow within a respected community organization

Company

Franciscan Ministries

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Franciscan Ministries offers independent living, assisted living, and memory care services.

Funding

Current Stage
Late Stage

Leadership Team

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Regina Umanskiy
President & Chief Executive Officer
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Company data provided by crunchbase