Arctic Wolf · 3 days ago
Concierge Security Engineer 2
United States
Full-time
Remote
Entry, Mid Level
1+ years expArctic Wolf is a leader in cybersecurity, recognized for its innovative approach and commitment to ending cyber risk. The Concierge Security Engineer 2 plays a crucial role in delivering security services, maintaining customer relationships, and supporting security solutions for clients.
Cyber SecurityInformation TechnologyNetwork SecuritySoftware
Responsibilities
Create and maintain an outstanding partnership with customers
Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources
Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed
Proactively interact and communicate with internal and external stakeholders
To support effective communication and collaboration, this role requires on-camera participation (Zoom) during all customer and internal meetings
Qualification
Required
1-5 years of experience in a hands-on security role with a good knowledge of security architecture
Degree or diploma in a relevant field, or certifications and experience equivalent
Strong partnering and relationship building skills in a professional context
Strong communication skills, both written and verbal
Strong analytical and problem-solving skills
On-camera participation (Zoom) during all customer and internal meetings
Preferred
Security testing and forensics tools
Malware analysis
Scripting/Coding experience
Incident response
Authentication and identity management
Risk management, assessment and common compliance frameworks
Penetration testing and attack simulation
Benefits
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Company
Arctic Wolf
Arctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks.
1001-5000 employees
H1B Sponsorship
Arctic Wolf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$899.2MKey Investors
Blue Owl Capital CorporationViking Global InvestorsFuture Fund
2022-10-06Convertible Note· $401M
2022-01-06Secondary Market
2021-07-13Series F· $150M
Leadership Team
Ian McShane
Vice President of Product Management - Arctic Wolf Labs
Issara Srun
Vice President Sales Engineering
Recent News
2025-12-18
Lightspeed Venture Partners
2025-11-27
Company data provided by crunchbase