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Hogsalt · 1 month ago

Lead Host (Earn up to $1000/wk)

New York, United States

Full-time

Onsite

Entry, Mid Level

$1,000/wk - $1,000/wk

1+ years exp

Hogsalt is a restaurant group known for its transportive spaces and sumptuous fare, and they are seeking a dedicated and experienced Lead Host to join their team at Monkey Bar. The Lead Host will be responsible for managing reservation systems, ensuring guest satisfaction, and maintaining a welcoming environment throughout the dining experience.

Food and BeverageHospitalityRestaurants

Responsibilities

Ensure all stations are properly stocked and set up before and during service and complete any additional opening duties

Manage all aspects of reservation systems: confirmation messages, checking in guests, special requests and celebrations, table plotting, updating floorplans, etc

Lead guests to tables and follow Hogsalt standards for seating, distributing menus, and creating a great first impression at the table

Anticipate the needs of guests and provide consistent, genuine, and generous service; create personal connections and use names whenever possible

Ensure the cleanliness and organization of the host stand and dining room throughout service, including proper maintenance of all menus and other supplies

Provide a warm welcome to each guest who enters the restaurant and acknowledge their departure at the end of their experience

Address any guest needs or concerns as soon as possible; communicate any complaints or issues with food or service to leadership

Complete all closing duties including closing sidework, general cleaning projects, and any additional tasks assigned by leadership

Ensure all Hogsalt Steps Of Service not listed above are properly executed