Lyra Technology Group · 1 month ago
vCIO
Howell, NJ
Full-time
Onsite
Mid Level
3+ years expLyra Technology Group is a family of industry leading technology service businesses, and they are seeking a Business Technology Advisor who will serve as a strategic advisor to clients. This role requires a balance of technical expertise and client relationship management, focusing on guiding clients through digital transformations and optimizing their IT infrastructure.
Business DevelopmentIndustrialInformation Technology
Responsibilities
Lead regular client-facing technology review sessions (QBRs, roadmap planning, etc.)
Evaluate client infrastructure and service history to develop strategic initiatives and long-term roadmaps
Actively seek ways to improve client operations through automation, standardization, and smart investment
Serve as the key point of contact for strategic-level conversations with clients
Act as a translator between technical teams and business leaders—breaking down complex technical concepts into actionable business guidance
Build and maintain strong, trust-based relationships with client stakeholders, including C-level executives
Assess client environments for gaps, risks, and misalignment with Tech-Keys’ standards
Recommend solutions that improve security, scalability, and efficiency across client systems
Partner with internal engineers, project teams, and service desk to align recommendations with execution
Monitor support trends, lifecycle issues, and usage data to forecast risks or recommend future investments
Develop and deliver clear, visually impactful documentation and reporting (roadmaps, lifecycle plans, budget forecasts, etc.)
Track client KPIs and satisfaction metrics to ensure continued alignment and success
Qualification
Required
3+ years of experience in IT consulting, technical account management, or similar client-facing roles
Strong understanding of networking, infrastructure, cloud services, cybersecurity, and Microsoft ecosystems
Exceptional written and verbal communication skills, including comfort presenting to executive stakeholders
A passion for solving complex business problems through technology—and the strategic mind to anticipate needs before they arise
Ability to multi-task, self-prioritize, and work independently in a high-demand, fast-moving environment
Preferred
Experience in a Managed Service Provider (MSP) environment strongly preferred
Technical certifications (e.g., CompTIA, Cisco, Microsoft, AWS) a plus
Experience with MSP tools (e.g., ConnectWise, IT Glue, BrightGauge, etc.)
Benefits
Health, Dental, Vision & other additional benefits
401K (With 4% Match) eligible after 90 Days
Generous PTO
Company
Lyra Technology Group
Lyra Technology Group is a technology service businesses that operates by exceptional management teams. It is a sub-organization of Evergreen Services Group.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
E
Elliott Hyman
Chief Executive Officer
Recent News
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