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HMSA · 2 days ago

Senior Technical Product Manager

Honolulu, HI

Full-time

Hybrid

Senior Level, Lead/Staff

$78K/yr - $153K/yr

8+ years exp

HMSA is seeking a Senior Technical Product Manager to lead the design and delivery of new capabilities in healthcare IT projects. The role involves driving innovation, ensuring alignment with industry standards, and mentoring other product managers while managing stakeholder relationships and product roadmaps.

AssociationHealth CareInsuranceMedical

Responsibilities

Build strong relationships with stakeholders at all levels, understanding their needs, and ensuring clear communication throughout the product development lifecycle

Understand stakeholders' vision, goals, mission, gaps, and opportunities and deliver technical products that are aligned with stakeholders' needs

Level set stakeholders' expectations and facilitate the art of the possible

Facilitate and mediate cross-functional teams to define and communicate a feasible and clear product vision

Lead and mentor stakeholders and other product managers on the product lifecycle, processes, and tools

Present and communicate with executive level leadership

Collaborate with cross-functional teams to understand business needs and translate them into innovative and scalable solution designs that address the unique challenges of the healthcare industry

Develop solutions to complex problems across multiple teams that meet standards and current architecture

Create standard process, templates, and methodologies to continuously improve customer experience, quality, and time to launch

Support Cloud Center of Excellence to identify opportunities for cloud integration and design cloud-based solutions that enhance efficiency, security, and scalability

Collaborate with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities

Support product owners, program managers, solution delivery managers and agile teams for strategic direction, prioritization, and business alignment

Mentor and develop product team members and create product tools, templates, and processes

Develop and maintain product roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs

Drive high level requirements from various stakeholders to align and prioritize needs that will deliver the highest value

Support and cover for product owners as needed with writing product requirements, prioritizing backlogs, and collaborating with agile teams

Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development

Support and enable product management lifecycle and agile methodologies across various teams

Evaluate and recommend 3rd party vendor solutions to determine fit with HMSA business capability needs

Review and approve solutions put forward by our sourcing partners to ensure alignment with product roadmaps

Lead discussions and negotiations with vendors

Define key performance indicators (KPIs) for products and initiatives, monitor progress, and take data-driven actions to optimize performance

Performs all other miscellaneous responsibilities and duties as assigned or directed

Qualification

Healthcare IT experienceProduct managementAgile methodologiesCloud integrationStakeholder managementMicrosoft OfficeLeadershipCollaboration

Required

Bachelor's degree in related technical/business areas. May substitute four years of work and/or undergraduate academic experience

Cumulative eight years of relevant technical and/or business experience across multiple technologies and business functions. May substitute a higher-level degree in related technical/business areas and less work experience

Strong interpersonal, relational skills, and team player approach to align various departments around product vision and delivery

Demonstrated leadership capabilities with a collaborative and empowering management approach to guide and inspire cross-functional teams

Basic working knowledge of Microsoft Office applications. Including Word, Excel, Outlook, and PowerPoint