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Spring Fertility · 1 month ago

Director, Provider Relations

United States

Full-time

Remote

Director/Executive

$140K/yr - $180K/yr

10+ years exp

Spring Fertility is a rapidly growing fertility group dedicated to patient-centric care. The Director of Provider Relations will lead a team focused on expanding the practice through strategic partnerships with healthcare providers, utilizing relationship management and data-driven decision-making to drive business growth.

Health CareInformation TechnologyMedical

Responsibilities

Drive growth by meeting and exceeding referral targets

Lead, mentor, and inspire your team of Physician Liaisons to achieve and exceed targets

Conduct 'ride-alongs' with Physician Liaisons (both virtual and in-person)

Lead new Physician Liaison hiring, onboarding, and training

Foster a positive and collaborative team environment focused on activity, accountability and achievement

Directly assist in all phases of the business development process including prospecting, value proposition, follow-up and closing

Work cross-functionally, specifically with our Director of Patient Onboarding and Site Practice Managers, to understand and trouble shoot barriers to patient conversion

Ensure compliance with all relevant healthcare marketing and sales regulations and ethical guidelines

Set KPIs and strategic goals that align with overall business objectives

Identify hiring plans/targets for expanding Physician Liaison headcount

Develop and implement performance management processes

Iterate on Referral Playbook, associated training materials, and both provider- and patient-facing print collateral to clearly communicate the Spring Difference

Develop data-driven prospecting strategies

Surface market trends and insights from Physician Liaisons to inform strategic decisions

Present referral reports and forecasts to executive and physician leadership to show progress towards strategic objectives and to inform process improvements

Create reports to regularly analyze individual Physician Liaison and regional performance, to identify strengths and areas for development across individual Physician Liaisons and the broader team

Create formal territory plans, quotas, and performance-based compensations plans

Qualification

Field sales experienceSales team managementData-driven decision-makingStrategic planningKPI managementCRM tools proficiencyRelationship managementEmpathyCuriosityTeam mentoringCollaboration