Member Service Officer (MSO) jobs in United States
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Tinker Federal Credit Union · 2 months ago

Member Service Officer (MSO)

positionRockwell, 13300 N Rockwell Ave, Oklahoma City, Oklahoma, United States of America
timeFull-time
remoteOnsite
seniorityEntry Level
money$21.36/hr - $21.36/hr
date2+ years exp

Tinker Federal Credit Union is one of the nation's leading credit unions, located in Oklahoma City. They are seeking a Member Service Officer (MSO) to assist members with account openings, loan applications, and various financial transactions while providing excellent customer service and training to team members.

BankingFinanceFinancial ServicesLendingNon Profit
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Comp. & Benefits

Responsibilities

Assisting members with opening new accounts, taking loan applications and performing financial and non-financial transactions
Serving members with various services provided at each branch, including but not limited to assisting with providing access to safe deposit boxes
Assisting with training other team members on a variety of topics needed to perform their duties

Qualification

Financial institution experienceLending policiesSAFE Act registrationMicrosoft Office proficiencyCustomer service passionCommunication skillsOrganizational skills

Required

high school diploma or equivalent
two years applicable work experience in a closely related position
Incumbent Bonding REQUIRED by TFCU's chosen authority
TFCU University certification required and completed
SAFE Act registration required
Complete and pass regulations training
Great interaction, communication, and organizational skills
Knowledge of TFCU history, code of ethics, products, and services
Knowledge of lending policies and procedures as well as privacy procedures, confidentiality guidelines and cash handling standards
Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E, Reg. B and Reg. Z as well as knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, Internal Revenue Service (IRS) rules for Individual Retirement Accounts (IRAs) and National Credit Union Administration (NCUA) share insurance rules
A passion for assisting customers and a sense of professionalism
Proficiency in Microsoft Office and use of basic, fundamental office equipment

Preferred

Financial institution experience

Benefits

Competitive pay
A robust benefits package
Professional development and growth through training and continued education

Company

Tinker Federal Credit Union

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Tinker Federal Credit Union is a credit union that offers lending, banking, and financial services.
dateFounded in 1946
location
Oklahoma City, Oklahoma, USA
people-size501-1000 employees
web-link
https://www.tinkerfcu.org

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-09-27Grant

Leadership Team

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Nancy Ward
Executive Vice President, Chief Administrative Officer
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Cindy Jamison, SHRM-SCP
EVP, Chief People Officer
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Recent News

The Journal Record
OKC Black Chamber of Commerce to host free finance workshops
2025-11-28
The Journal Record
Tinker Federal Credit Union offers financial relief during government shutdown
2025-11-05
The Journal Record
Brothers Osborne headline CU in the Park at Scissortail
2025-08-17
Company data provided by crunchbase