1-Tom-Plumber Franchise HQ · 1 month ago
Plumbing Sales Operations Manager
Harrisburg, PA 17111
Full-time
Onsite
Mid Level
$60K/yr - $150K/yr1-Tom-Plumber Franchise HQ is a growing plumbing company committed to employee care and customer service. They are seeking a skilled Operations Sales Manager to instruct, coach, and manage a team of plumbers while overseeing their performance and ensuring customer service targets are met.
Construction
Responsibilities
Ensure tasks being completed accurately and in a timely manner by field and operational personnel
Manage workflow by monitoring plumbers to make sure all jobs are complete with accurate paperwork and positive customer service
Provide estimations for tankless water heater installations and non-standard plumbing jobs as needed
Communicate proactively with management often
Maintain positive associate morale
Perform general clerical duties
Resolve customer conflicts when needed
Ability to coach plumbers and associates in need of job improvement and document if needed
Perform all other related duties as assigned
Qualification
Required
Ensure tasks being completed accurately and in a timely manner by field and operational personnel
Manage workflow by monitoring plumbers to make sure all jobs are complete with accurate paperwork and positive customer service
Provide estimations for tankless water heater installations and non-standard plumbing jobs as needed
Communicate proactively with management often
Maintain positive associate morale
Perform general clerical duties
Resolve customer conflicts when needed
Ability to coach plumbers and associates in need of job improvement and document if needed
Perform all other related duties as assigned
A background or license in plumbing
Ability to successfully lead a team of plumbers
Good analytical, written and verbal skills
Proficiency in MS Office
Strong attention to detail and excellent organizational skills required
Able to multi-task in a fast paced and deadline driven environment
Able to maintain professionalism and a positive service attitude always
Attendance and punctuality are extremely important to lead the team by example
Benefits
401(k)
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Health, Dental, Vision, and Life Insurance
Paid time off (PTO) and Paid Holidays
401k
Company Vehicle
Company
1-Tom-Plumber Franchise HQ
Are you a restoration company owner looking for more commercial water damages and higher profit margins? Our emergency services plumbing franchise is unique.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase