Driftwood Hospitality Management · 3 months ago
Sales and Catering Administrative Assistant
2055 Summer Lee Dr, Rockwall, TX 75032, USA
Full-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expDriftwood Hospitality Management is a leading hotel management company, and they are seeking a Sales and Catering Administrative Assistant. This role supports the Sales & Events departments by providing administrative assistance, managing guest profiles, and coordinating with other departments to ensure seamless operations.
HospitalityHotelProperty Management
Responsibilities
Support the Sales & Catering team administratively including correspondence, preparing reports, and assisting with reservations
Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner
Exercise decision making skills to direct requests both internal and external
Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation
Assist the Sales & Catering team with the preparation of contracts, proposals and addendums and track the completion status
Act as liaison between Sales & Catering Managers and clients in Sales & Catering Managers' absence. Take booking inquiry information via phone and prepare proper paperwork
Handle reservations for VIP guests and clients
Ensure that all arrangements, including upgrades and amenities, are handled properly
Coordinate with other departments through verbal and written instructions
Block group & meeting space specifications and ensure that accurate information is collected and entered in the reservations system
Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues
Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices
Complete additional projects as assigned
Assists sales and catering team in the preparation of Banquet Event Orders and internally distributes to departments when necessary
Assists front office team, General Manager and sales team with travel agent and corporate reservations
Assists sales, catering, and accounting team with scheduling, collecting, and ensuring accurate and on time delivery of group deposits
Prepares detailed and quality Group Resumes and internally distributes to all necessary departments to proactively and appropriately convey pertinent group information to team
Qualification
Required
High School Diploma required; bachelor's degree preferred
1-2 years administrative support experience, additional hotel front desk experience is preferred
Must be self-directed, motivated and demonstrate intuitive customer service and interpersonal skills
Effectively deals with internal and external customers, with high levels of patience, tact, and diplomacy
Communicates clearly, concisely, and openly in all interactions
Has exceptional attention to detail, organizational, analytical and time management skills
Multi-tasks and prioritizes in a fast-paced work environment
Exercises sound judgment: evaluates situations and utilizes appropriate and creative resources to solve problems
Is technologically savvy, with a working knowledge of Microsoft Office, Delphi, PMS
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Preferred
bachelor's degree preferred
additional hotel front desk experience is preferred
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
Company
Driftwood Hospitality Management
Driftwood Hospitality Management provides development, repositioning, renovations, and hotel operations services for the hotel industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marc Kepple, CPA
Chief Financial Officer
Albert Harrison
Chief Information Officer
Recent News
Morningstar.com
2025-09-26
Seattle TechFlash
2025-06-16
Company data provided by crunchbase