Manual Encoder/Customer Service Agent jobs in United States
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Daifuku · 3 weeks ago

Manual Encoder/Customer Service Agent

Daifuku is an organization focused on providing efficient airport services. The Manual Encoder/Customer Service Agent is responsible for assisting passengers with baggage handling and ensuring proper direction of baggage within the airport environment.

Industrial Automation

Responsibilities

Provides customer service and direction to traveling public while accepting passenger baggage
Scans the bar code(s) of oversized baggage
Manually encodes bag by scanning or keying in destination information to the correct bag room location
Collects and distributes tubs for usage in proper baggage handling procedures
May complete computer entries and paperwork appropriate for tasks performed, if applicable
Completes all safety training as assigned by the Company
Compliance with all ELS safety programs, policies and procedures
Performs additional duties/assignments that may be required by management from time to time

Qualification

Customer service experienceBasic computer skillsBar code scannersCommunicate clearlyBuild relationshipsWork under pressureOrganizational skills

Required

High School Graduate or General Education Degree (GED)
2 years previous work experience
Ability to work a non-traditional schedule including weekends and holidays
Must be able to read, write, speak and understand English
Must be able obtain and maintain an Airport Security badge and Customs clearance
Must be able to comply with the ELS Drug and Alcohol policy

Preferred

Previous experience in an Airport environment
2+ years' experience in customer service
Basic computer skills
Knowledge of bar code scanners

Company

Daifuku

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Since its founding in 1937, Daifuku has been providing customers worldwide with optimal and best solutions to enhance their global competitiveness, as a comprehensive material handling system manufacturer and integrator.

Funding

Current Stage
Late Stage

Leadership Team

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Dracius McKee
Human Resources Business Partner – HRSS Human Resources Data and Analytics Specialist
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Company data provided by crunchbase