Hexagon Asset Lifecycle Intelligence · 1 week ago
Director of Customer Innovation
Houston, TX
Full-time
Onsite
Director/Executive
15+ years expHexagon Asset Lifecycle Intelligence is a global leader in enterprise software, focusing on transforming complex data into actionable insights. They are seeking a Director of Customer Innovation to partner with customers in the EPC industry, designing and implementing AI-powered solutions that drive measurable business outcomes.
Software
Responsibilities
Partner with customers to understand strategic business objectives and technical challenges, translating them into innovative, AI-powered solutions that deliver measurable results
Serve as the technical architect on customer innovation AI sprints, rapidly prototyping solutions and converting business challenges into scalable technical designs
Design end-to-end solution architectures aligned to customer business goals, ensuring technical feasibility, scalability, and seamless integration across design and construction workflows
Lead proof-of-concept initiatives and pilot programs to validate innovative approaches and emerging technologies
Act as a technical thought leader and trusted advisor, introducing customers to relevant AI/ML capabilities and emerging technologies applicable to design and construction workflows
Architect and define integration patterns across enterprise systems, cloud platforms, and construction technology ecosystems
Translate complex technical concepts into clear, compelling business value propositions for executive and senior stakeholders
Collaborate cross-functionally with product, engineering, data science, and customer success teams to ensure successful solution delivery during and after innovation sprints
Document architectural patterns, best practices, and innovative use cases to enable scalability and knowledge sharing across the organization
Mentor and guide customer technical teams on solution implementation, architecture best practices, and long-term scalability
Stay current on construction industry trends, emerging technologies, and AI innovation to continuously bring fresh ideas to customer engagements
Qualification
Required
15+ years of experience in solutions architecture, technical consulting, or similar customer-facing technical roles within the EPC (Engineering, Procurement, and Construction) industry
Proven experience designing and implementing complex, enterprise-scale solutions for design and construction workflows
Deep understanding of EPC project lifecycle management, BIM/CAD integration, and construction technology ecosystems
Strong technical expertise in cloud platforms, modern application architectures, and enterprise integration patterns
Demonstrated ability to apply innovative technologies to solve complex challenges across the construction project lifecycle, from design through commissioning
Excellent communication and presentation skills, with the ability to effectively engage both technical teams and executive stakeholders
Extensive experience leading discovery sessions, workshops, and solution design engagements with engineering firms, contractors, and owner-operators
Track record of building trusted advisor relationships and driving successful digital transformation initiatives
Familiarity with construction industry standards, agile methodologies, and iterative solution development practices
Ability to balance innovation with practical implementation considerations in complex project environments
Preferred
Deep expertise with construction technology platforms such as Procore, Autodesk Construction Cloud, Oracle Aconex, or similar solutions
Experience with BIM 360, Revit, Navisworks, or other design and modeling tools
Knowledge of IoT, digital twin solutions, and smart asset technologies for construction and facilities management
Experience with reality capture, drone technology, computer vision, or AI-driven analytics in construction environments
Understanding of project controls, scheduling (Primavera P6), and cost management systems
Industry-specific experience in oil & gas, infrastructure, industrial, or commercial EPC projects
Cloud platform certifications (AWS, Azure, GCP)
Educational background in civil engineering, construction management, or a related technical discipline
Contributions to construction technology communities through speaking, writing, or participation in industry associations
Company
Hexagon Asset Lifecycle Intelligence
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct and operate more profitable, safe and sustainable industrial facilities.
10001+ employees
H1B Sponsorship
Hexagon Asset Lifecycle Intelligence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (20)
2023 (27)
2022 (18)
2021 (25)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Melanie Eakes
Executive Vice President - Chief Technology Officer
Ismo Piirainen
Director, Pre-Sales
Company data provided by crunchbase