Sutherland · 1 month ago
Cloud AppOps Engineer (Atlanta, GA - Onsite/Hybrid role) **URGENT HIRE**
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expSutherland is a company specializing in Artificial Intelligence, Automation, and Cloud engineering. They are seeking a Cloud Applications Operations Engineer to configure backend systems for their global SaaS platform and to work with innovative software engineers in a fast-paced environment.
AnalyticsArtificial Intelligence (AI)ConsultingInformation ServicesInformation TechnologyOutsourcing
No H1B
U.S. Citizen Only
Responsibilities
Configure backend systems and infrastructures helping to build our global SaaS platform
Come with a comprehensive understanding of the Amazon AWS platform
Be unafraid to 'look under the hood' and 'break stuff to make stuff'
Team up with highly talented and motivated engineers and architects using the latest in AWS, working on cutting edge technology
Work in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting millions of individuals and revenue
Managing complex Applications hosted on Cloud
Support Application maintenance activities
Manage daily data processing & troubleshoot failures
Build proactive monitoring & alerting service
Automation using ansible, python, Perl scripting
Setup & secure new Application instances
Take part in change management - building deployment patches, fixes & rollback plans
Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
Support, create and implement alongside technical & operations teams to meet our customers' individual needs for their infrastructure & application deployments
Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents)
Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible
Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale
Qualification
Required
Need candidates with US citizenship as this is an urgent requirement
5+ years of relevant Cloud AppOps Engineer experience
Excellent hands-on experience in managing Application Support (3-tier and 2-tier apps)
Strong problem solving, analytical and communication skills
Exposure in handling complex application performance issues
Exposure to APM tools like AppDynamics and Dynatrace
Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN)
Good experience in a DevOps environment / Operations team / Infrastructure Operations team
Excellent Troubleshooting skills
OS level knowledge (Windows or Linux)
Database skills (SQL, Oracle or Postgres / Cassandra)
Application Server (skills on any of Middleware technologies e.g. – Tomcat, WebLogic, WebSphere)
Good understanding on Networking and load balancers
Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
Experience working with tools like OpsGenie, Nagios, Rundeck
Preferred
Cloud / Application-level Security experience
Experience in Banking & Financial domain
Experience with Agile/Sprint development model
Company
Sutherland
Sutherland is a digital transformation company that provides business process and technology management services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$330MKey Investors
TPGOak Investment Partners
2014-10-15Secondary Market· $300M
2004-03-23Private Equity· $30M
Leadership Team
James S. Lusk
Executive Vice President and CFO
Robert Moore
Vice President - Transition and Transformation
Recent News
Business Standard India
2025-12-29
MarketScreener
2025-12-17
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