Ubique Group · 7 hours ago
Representative, Commercial Inside Sales - REMOTE
Ubique Group is a digital-forward, consumer-driven powerhouse with a vast portfolio of furniture brands. The Commercial Inside Sales Representative will drive sales growth through inbound leads for both DTC and Flash Furniture divisions, managing a robust pipeline while ensuring an exceptional customer experience.
E-CommerceEducationRetail
Responsibilities
Demonstrate command-level product knowledge for Tier A and B items, including differentiation from competitors
Quickly and accurately qualify customer needs (product, competitor comparisons, timelines, etc.)
Record customer notes and follow-up tasks clearly and succinctly within the CRM
Manage inbound calls and emails, along with outbound follow-up tasks, ensuring effective pipeline management
Communicate customer needs to management, including requests related to discounts, expedited delivery, or custom products
Maintain and update the order backlog, ensuring customers are informed of estimated arrival dates
Provide product substitution options when appropriate
Deliver strong written and verbal communication throughout the sales cycle
Assist with customer service needs related to payment processing and shipping status
Preparing sell sheets and fabric swatch requests
Other duties or projects that arise within the organization
Qualification
Required
Minimum 3 years of sales experience
Minimum 3 years in a high-call-volume, competitive sales environment
Experience using and logging data in a CRM system
Ability to thrive both independently and in a team environment
Proficiency in MS Office applications (Word, Excel, etc.)
Bachelor's degree or equivalent business experience
Strong professional presence and business acumen
Understanding of sales strategies and closing techniques
Preferred
Experience with Salesforce.com
Outbound sales experience with proven closing strategies
Knowledge of the furniture industry (Office, Rental, Residential, Public Sector)
Benefits
Fully remote position.
Major medical, dental, and vision benefits available day one — no waiting period.
Company-paid life insurance and Employee Assistance Program.
401(k) with company match.
Employee discount on Ubique Group products.
Free office chair for remote employees.
Ubique Cares employee-led organization hosting monthly and quarterly engagement activities with fun and giveaways.
9 paid holidays + 1 floating holiday, and up to 13 accrued PTO days per year.
Company
Ubique Group
Ubique Group offers a broad assortment of top quality furniture at affordable prices for today’s residential and commercial customers.