Xcel Energy · 1 day ago
Account Manager / Key Account Manager
Greater Amarillo Area
Full-time
Onsite
Mid, Senior Level
$72K/yr - $118K/yr
3+ years expXcel Energy is a leading combination electricity and natural gas energy company, offering a comprehensive portfolio of energy-related products and services. The Account Manager is responsible for managing relationships with commercial and industrial customers, focusing on customer satisfaction and loyalty through effective account management strategies.
Electrical DistributionEnergyNatural Resources
Responsibilities
Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs
Respond to all assigned customer inquiries including billing services, operations, rate and product/service inquires. May serve as leader on projects that set direction for these products and services
Negotiate, prepare and execute contracts for energy services, customer financing, equipment leasing and other special agreements
Advise and assist in local sales/account management activities including trade ally meetings, consumer demonstrations, employee meetings and special promotions. Maintain memberships and actively participate in professional, and community associations
Manage all aspects of business with assigned customers by being a full-service energy agent. In addition to innovative customer solutions, responsible for interpreting company policies; anticipating and responding to customer inquiries and complaints; and explaining/resolving complicated electric and gas rates and billings, etc
Analyze, develop and manage account plans to become energy agent for key account customers. Identify and integrate new technologies and dynamic changes in the marketplace into the account plan for designated customers to retain and increase sales of Xcel Energy products and services (projects up to $50 million)
Lead negotiations in the sale of large custom products and energy services contracts. Perform and direct in-depth financial analysis of potential custom solution opportunities with customers. Responsible for capturing and recording customer needs by creating appropriate sales plan and utilizing sales tracking system
Develop and implement proactive sales strategies utilizing expertise in marketing and sales theory
Direct and orchestrate ongoing communications and decision-making discussions with Xcel Energy executive management and customers regarding accounts. Develop and maintain key relationships with customer's executive and middle management
Prepare kwh and decatherm sales and revenue forecast for assigned accounts in support of annual forecasts and budget. Anticipate major customer project needs and input into budget accordingly
Apply sales experience and technical expertise of existing and evolving energy technologies, products and services (i.e. DSM, Gas Transportation, Electric Load Management, Power Quality, Distributed Generation, Co-generation, etc.) to negotiate and close favorable energy sales contracts
Conduct or direct key account energy analyses and periodic rate studies
Qualification
Required
Requires BA/BS degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge
3 - 5 years of experience in sales, marketing, engineering, and/or progressive utility knowledge
Knowledge of Microsoft Office required
Requires BA/BS Degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge
Minimum of 5 years of experience in sales, marketing, engineering, and/or progressive utility knowledge
Computer systems background to secure, create and present information required
Preferred
1-2 years' experience handling large high-profile accounts with proven results preferred
Experience in the Utility industry
Preferred candidate should have a background in engineering or substantial experience in operations
Strong interpersonal skills
B2B/Customer Relationship Management background
Benefits
Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Company
Xcel Energy
Xcel Energy is an electric and natural gas energy company that offers a portfolio of energy-related products and services to customers.
10001+ employees
H1B Sponsorship
Xcel Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (6)
2022 (4)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.39BKey Investors
US Department of EnergyBreakthrough Energy Ventures
2024-11-04Post Ipo Equity· $1.2B
2023-10-18Grant· $100M
2023-09-22Grant· $70M
Leadership Team
Robert Frenzel
Chairman, President and CEO
Brian Van Abel
Executive Vice President and Chief Financial Officer
Recent News
2025-12-27
Company data provided by crunchbase