Vantor · 3 weeks ago
Sr. Customer Support Manager - NASA & Civil
United States
Full-time
Remote
Senior Level
$134K/yr - $223K/yr
5+ years expVantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. They are seeking a Sr. Customer Support Manager to expand the use of their satellite imagery and derived geospatial solutions within NASA and other U.S. Civil Government agencies, focusing on strategic engagement and proposal leadership.
Software
No H1B
U.S. Citizen Only
Responsibilities
Responsible for working with NASA CSDA team to identify use cases and adoption of our 2D and 3D products
Identify use cases for additional Vantor products and solutions
Survey potential use cases across Civil Agencies, drive demand to the NASA CSDA team, and execute on delivery
Establish and maintain strong relationships with key stakeholders, program managers, and technical leads within NASA, NOAA, USGS, USDA, and other federal civilian agencies
Drive the adoption of Vantor’s spatial intelligence solutions to support critical government missions, including environmental monitoring, natural resource management, and disaster resilience
Lead the development of compelling proposals and capture strategies for large-scale federal contracts, ensuring that Vantor’s unique capabilities are clearly aligned with agency requirements and scientific goals
Work closely with internal and external senior leaders to position Vantor as a thought leader and trusted partner in the federal science and technology community
Analyze government budgets, strategic plans, and market trends to identify new growth opportunities and develop business plans tailored to the evolving needs of the Civil and NASA space sectors
Build and manage a opportunities, providing accurate forecasting and reporting on key performance indicators using CRM tools
Qualification
Required
U.S. Person status as defined by 8 U.S.C. 1324b(a)(3)
Ability to get Clearance
Bachelor's degree in a relevant field
5+ years of experience in program management, business development, or sales within the U.S. Federal Government market
A fundamental understanding of geospatial data, satellite imagery, and its application in Earth observation, remote sensing, or environmental science
Demonstrated success in capturing large, complex government contracts and programs
Excellent communication skills, with the ability to influence and present credibly at all levels of an organization and within federal agencies
Preferred
Master's degree in a technical field such as Geography, GIS, Remote Sensing, Engineering, or Environmental Science
Proven experience and a strong existing network within NASA and/or other civil federal agencies (e.g., NOAA, USGS, USDA, EPA)
10+ years of business development experience with a proven track record of exceeding targets in the federal sector
Deep knowledge of the federal acquisition process, including experience with various contract vehicles
Experience with Earth observation missions or AI/ML applications for geospatial data is a significant plus
Proven knowledge and experience managing a sales pipeline within Salesforce or a similar CRM system
Benefits
A robust 401(k) with company match
Mental health resources
Student loan repayment assistance
Adoption reimbursement
Pet insurance
Company
Vantor
A spatial intelligence firm.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Business Standard India
2025-12-27
2025-12-26
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