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Sherwin-Williams · 1 day ago

Automotive Finishes Branch Manager

Medford, MA

Full-time

Onsite

Mid, Senior Level

$88K/yr - $114K/yr

2+ years exp

Sherwin-Williams is a company dedicated to inspiring and improving the world through their innovative paints and coatings. They are seeking an Automotive Finishes Branch Manager responsible for overseeing branch operations, ensuring customer satisfaction, and managing sales and personnel effectively.

ChemicalManufacturingSales

Responsibilities

Consistently meet and exceed sales and PBT goals

Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives

Ensures customers are serviced appropriately to meet their expectations

Supports Sales Rep selling activities

Handles customer complaints within area/region guidelines

Ensures all transactions are handled properly through the computer operating system

Maintains computer operating system and troubleshoots system as necessary

Ensures all customer orders are accurately prepared and records maintained

Places and follows-up on purchases from outside vendors per established policy

Ensures orders are delivered to customers in a timely manner

Ensures company vehicle is properly maintained

Manages the merchandising of the branch according to area/region or company guidelines

Maintains branch inventory levels to maximize sales and inventory turns

Conducts physical inventory in a timely and accurate manner

Ensures that the branch warehouse area is organized

Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance

Assists in providing necessary input for development of annual budget

Review management/financial reports on a frequent basis to optimize financial performance of the branch

Performs direct accounts receivable and expense payable functions within established standards for bad debt, past due and over limits; including daily bank deposits

Ensures that Price Record Cards are accurately maintained

Respond to Audit Report and takes necessary corrective action in a timely manner

Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate

Determines employee training needs and implements training as appropriate

Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required

Perform/direct processing of daily paperwork

Perform/direct accounts payable process and preparation of necessary documents and checks

Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts

Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information

Builds positive relationships with employees, customers and external vendors

Focuses on key market segments consistent with the sales strategy

Provides timely, appropriate feedback to all employees on performance & sales expectations

Holds regular meetings with employees to discuss progress and coaches when needed

Deliver information in logical manner

Plays a role in developing and targeting new business

Actively works in the field calling on existing and potential accounts for development

Possesses strong knowledge of branch operations

Adhere to company safety standards at all times

Conducts periodic market research studies to assist in developing marketing plans and strategies for the branch to include:

Profiling key competition in the market

Conducting competitive product testing and comparisons to S-W and identifying strengths and weaknesses of competitors versus Sherwin-Williams

Profiling potential customers and making shop visits to estimate sales volume

Making outside sales calls to support the market development plan

Qualification

Sales ManagementCustomer ServiceManagement ExperienceFinancial AnalysisBasic Math SkillsWord ProcessingSpreadsheet ProficiencyVerbal CommunicationWritten CommunicationDecision Making