CookUnity · 1 month ago
Director of Product Management, Shopper Experience
New York, NY
Full-time
Onsite
Director/Executive
$250K/yr - $280K/yr
8+ years expCookUnity is a pioneering platform that connects consumers with top chefs, delivering 50 million meals annually. The Director of Product Management, Shopper Experience will lead the strategy to enhance customer engagement and retention while managing a team to optimize the shopper experience in a two-sided marketplace.
Consumer ApplicationsFood and BeverageFood DeliveryOrganic FoodSubscription Service
Responsibilities
Define and own the end-to-end shopper experience strategy post-acquisition
Deliver measurable improvements in customer activation, repeat ordering, and long-term loyalty
Build and scale personalization and retention features that deepen engagement
Grow and mentor a high-performing product team
Ensure best-in-class execution practices across the product lifecycle
Qualification
Required
8–12 years in product management, with 3–5 years leading consumer-facing product teams in a marketplace or consumer-tech business (e.g., food delivery, e-commerce, mobility)
Proven record of driving activation, engagement, and retention at scale
Experience managing PMs/GPMs and building high-performing, collaborative product teams
Strong operator who thrives in fast-paced, ambiguous environments and can make clear trade-offs between customer delight and operational constraints
Excellent communicator who influences executives and inspires cross-functional teams
Data-driven with technical fluency in experimentation, analytics, and consumer product development
Hands-on experience applying personalization and ML/AI in consumer journeys is a plus
Leadership experience managing product managers or group PMs
Deep understanding of consumer journeys, engagement loops, and retention levers
Marketplace or platform background with experience balancing consumer and supply-side needs
Ability to operate at both strategic and execution levels—zooming from vision to delivery
Track record of delivering measurable business impact
Benefits
Health Insurance coverage
401k Plan
We grow, you grow: Stock Options Plan granted on Day 1
Eligible for a bi-annual performance bonus
Unlimited PTO
5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
Paid family leave
Compassionate Leave: 3-5 days each time the need arises
A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
Personalized Spanish coach
Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Company
CookUnity
CookUnity is a meal subscription and delivery platform that connects private chefs with consumers.
501-1000 employees
H1B Sponsorship
CookUnity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$371.95MKey Investors
General CatalystInsight PartnersFuel Venture Capital
2025-11-19Debt Financing· $250M
2023-04-27Series Unknown· $47M
2022-12-08Series Unknown· $4.54M
Leadership Team
Mateo Marietti
CEO & co founder
Recent News
FinSMEs
2025-12-24
2025-12-22
Company data provided by crunchbase