Sr. Service Engineer jobs in United States
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GE Vernova · 1 week ago

Sr. Service Engineer

GE Vernova is focused on sustainable customer success and growth in the post-sales customer lifecycle. They are seeking a Sr. Service Engineer to contribute to the implementation of ADMS solutions and manage technical deliverables throughout project lifecycles, ensuring customer satisfaction and effective collaboration with clients and internal teams.

EnergyEnergy EfficiencySustainability

Responsibilities

Contribute to the implementation of ADMS solutions utilizing the Software Suite
Own technical deliverables during the entire lifecycle of the projects
Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations
Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments
Also make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process
Responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction
Developing in-depth knowledge of a technical discipline
Uses prior experience and acquired technical expertise to execute policy/strategy
In-depth understanding of key business drivers; uses this understanding to accomplish own work
In-depth understanding of how work of own team integrates with other teams and contributes to the area
Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance
Uses prior experience and on-the-job training to solve straightforward tasks
Has access to technical skills and analytic thinking required to solve problems
May use multiple internal sources outside of own team to arrive at decisions
A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent
Provides informal guidance to new team members

Qualification

ADMS solutionsSoftware Delivery ServicesTechnical SupportProject ManagementInterpersonal SkillsProblem SolvingCommunication Skills

Required

Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Software Delivery Services
Candidates who apply for this position must be willing to work in a hybrid model, requiring them to be present in the office for 3 days a week at one of the GEV Hubs located in the areas listed in the job posting
Willingness to travel up to 30% to customer sites

Preferred

Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to document, plan, market, and execute programs

Benefits

Medical, dental, vision, and prescription drug coverage
Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
The GE Vernova Retirement Savings Plan
A tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Access to Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off

Company

GE Vernova

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GE Vernova provides energy consulting, gas power, and grid solutions.

Funding

Current Stage
Public Company
Total Funding
$7.68M
Key Investors
U.S. Department of Energy Office of ElectricityARPA-E
2024-12-03Grant· $1.99M
2024-12-03Grant· $2.99M
2024-11-18Grant· $2.7M

Leadership Team

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Scott Reese
President and CEO, GE Digital
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Scott Strazik
Chief Executive Officer
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Company data provided by crunchbase