Insight · 3 months ago
Services Technician
Hanover Park,United States
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expInsight is a Fortune 500 Solutions Integrator with expertise in cloud, data, AI, cybersecurity, and intelligent edge. The Services Technician will perform configuration, modification, repair, testing, and servicing on IT devices, ensuring efficient utilization of resources and providing quality control inspections.
Cloud ComputingConsumer SoftwareInformation TechnologyNetwork SecuritySoftware
Responsibilities
Configure hardware including desktops, laptops, mobile devices, servers
Deploy images and customize software based on provided work instructions
Identify and troubleshoot system hardware problems
Perform Quality Control inspections
Provide Labs Management with reports that include daily and/or weekly productivity
Time management skills to ensure the efficient utilization of Insight resources including parts, tools, inventory, own time, etc
Ability to navigate through SAP and Excel software used for order processing
Qualification
Required
Ability to communicate in and understand English to the extent necessary to fulfill/perform the essential job functions
Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience
PC's, messaging and server software applications experience required
LAN/WAN, and ability to automate tasks using basic scripting techniques a plus
Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM
Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors
Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba)
A+ certification and at least one vendor hardware certification required
Minimum of one (1) year bench and/or on-site service technical experience
High level of technical proficiency with IT equipment is a must
Working knowledge in major desktop operating systems (Windows 7, 8.x, 10, OSX, iOS)
Comfort and familiarity with assembly and re-assembly of devices is required
Excellent troubleshooting skills needed
Benefits
Medical benefits
Sick time after 90 days
Access to our retirement plans
Company
Insight
Insight dedicated to making the impossible possible combining cutting-edge technology.
10001+ employees
H1B Sponsorship
Insight has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Tim Crown
Co-Founder/Chairman of the Board
Veli-Matti Vanamo
Chief Technology Officer, APAC
Recent News
2025-11-14
MarketScreener
2025-05-01
Company data provided by crunchbase