Amazon · 16 hours ago
Patient Financial Services, Amazon Health Revenue Cycle
United States
Full-time
Remote
Entry, Mid Level
$31K/yr - $63K/yr
2+ years expAmazon is a leading company in the healthcare sector, seeking a Revenue Cycle Analyst I to join their One Medical Senior Health Revenue Cycle team. The role involves supporting revenue cycle practices and providing payment solutions to enhance patient experience while driving financial improvement and process excellence.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Proactively reaching out to patients with open balances and assisting them with payment options
Assisting with our member’s needs via the applicable tasking systems to provide the best customer service while answering complex patient inquiries for billing cases and questions
Maintaining service level agreements relating to response time to patients and internal tasks, while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise
Educating admins and patients to better understand health insurance benefits regarding open balances
Investigating claims through insurance to ensure they were processed according to the patient benefit plan
Contacting patients when payments are unable to be processed (i.e. bounced checks, declined cc’s) to offer options for resolution
Reviewing and applying patient credits to ensure they are being utilized efficiently
Managing the member statement process, by ensuring bills are efficiently and accurately sent
Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position
Qualification
Required
2+ years of medical billing, insurance claims, or healthcare revenue cycle experience
2+ years of insurance accounts receivables or cash posting experience
2+ years of Medicare and Medicare Advantage experience
Maintain service level agreements relating to response time to patients and internal tasks
Prioritize responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise
Preferred
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Experience working with customers with a passion for delivering exceptional service, or experience in managing and troubleshooting network and experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in ownership of projects and communicating timelines and executing independently
Experience in complex problem solving, and working in a tight schedule environment
Experience in problem solving and delivering results
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase