Root's Heating & Cooling · 1 month ago
HVAC Comfort Advisor
9450 North Belsay Road, Millington, MI, USA
Full-time
Onsite
Mid Level
$75K/yr - $180K/yrRoot's Heating & Cooling is seeking a knowledgeable and customer-oriented Comfort Advisor to join their team. In this role, you will assist customers in identifying, selecting, and installing comfort-enhancing solutions for their residential or commercial spaces, leveraging your expertise in HVAC systems.
Customer ServiceField SupportHeating Ventilation and Air Conditioning (HVAC)Home Services
Responsibilities
Conduct thorough assessments: Visit customer premises to evaluate existing heating, cooling, and ventilation systems, and analyze the comfort needs of the space
Provide expert advice: Offer professional recommendations on HVAC systems, equipment, and other comfort-enhancing solutions based on the assessment and customer preferences
Build customer relationships: Establish rapport with customers, actively listen to their concerns, and address any questions or issues related to comfort, energy efficiency, and cost savings
Prepare customized proposals: Prepare detailed and accurate proposals that outline recommended solutions, including equipment options, installation plans, and associated costs
Present recommendations: Effectively present proposals to customers, explaining the benefits, features, and long-term cost savings associated with each solution
Negotiate contracts: Collaborate with customers to finalize agreements, negotiate terms, and ensure all necessary paperwork is completed accurately and in a timely manner
Coordinate installations: Liaise with the installation team to schedule and oversee the implementation of recommended solutions, ensuring compliance with industry standards and customer expectations
Stay updated on industry trends: Keep abreast of the latest advancements in HVAC systems, products, and technologies, and integrate this knowledge into your recommendations
Maintain customer records: Document all customer interactions, including assessments, proposals, and agreements, and update relevant databases or software systems accordingly
Achieve sales targets: Meet or exceed sales targets by effectively promoting comfort solutions, building a strong customer base, and cultivating long-term relationships
Qualification
Required
Proven experience: Prior experience in HVAC sales, installation, or related field is highly desirable
Technical expertise: In-depth knowledge of heating, cooling, and ventilation systems, including various equipment options and their functionalities
Customer service skills: Exceptional interpersonal and communication skills to effectively understand customer needs, build relationships, and provide comprehensive advice
Sales acumen: Strong sales and negotiation skills to successfully close deals and achieve sales targets
Problem-solving abilities: Analytical thinking and problem-solving skills to assess customer requirements, propose suitable solutions, and troubleshoot issues as they arise
Benefits
Health Insurance
401K
Vision
Dental
Company
Root's Heating & Cooling
We are proud to have served the area for this many years and love working with our customers.
Founded in 1997
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase