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Long Center for the Performing Arts · 3 weeks ago

Director of Facility Operations

Austin, TX

Full-time

Hybrid

Director/Executive

10+ years exp

The Long Center for the Performing Arts is a community gathering place for diverse programming and live arts in Austin. The Director of Facility Operations will oversee the Facilities and Housekeeping teams, ensuring efficient maintenance and operations of the campus while collaborating across departments for event support.

CommunitiesFacilities Support ServicesPerforming Arts

Responsibilities

Develops organizational directives, policies, and procedures that ensure efficient operations and programs for facilities management

Develops and coordinates comprehensive preventative and routine maintenance programs for the overall facility and mechanical systems consistent with budget and needs

Directs managers and teams in the Facilities, Housekeeping, and Operations Departments to effectively and efficiently coordinate activities for all assigned functional areas of responsibility

Develops, implements, and refines departmental systems and goals that support both the day-to-day and long-term objectives of the facility

Provides advice and direction to the Executive team on all matters pertaining to engineering, mechanical systems, building services, custodial services, electrical services, safety, and transportation

In collaboration with the Long Center leadership team and relevant public safety authorities; develops, implements, and refines Emergency Response Programs inclusive of safety and emergency procedures including fire, medical, evacuation, weather response, and alarm systems

Collaborates across departments to support the planning, staffing and execution of events and operations

Develops annual budget and forecast for all facility support systems and teams, along with routine financial planning, management, and reporting

Ensures prompt and cost-effective solutions for unexpected maintenance requirements

Recommends modifications, improvements, and replacements for existing capital equipment and physical plant facilities

Plans and manages annual capital improvement projects on time and on budget

Manages and oversees facility service contracts and contractors, administer RFPs, negotiating contracts, and ensuring fulfillment in scope of work

Develops and implements training, career path, departmental structure, and individual goal setting to support team development and retention

Other duties as assigned or arise

Qualification

Facility ManagementBudget AdministrationSafety ProceduresProject ManagementMechanical SystemsCapital ConstructionTeam LeadershipCommunication SkillsProblem SolvingOrganizational Skills

Required

Bachelor's degree in Architectural Design, Civil or Mechanical Engineering, Construction, Management, or other related discipline required

Thorough knowledge of operations, techniques, and procedures involved in the management of large, complex facilities, with a minimum of five (5) years' progressive management/leadership experience in one or more of the following types of facilities: performing arts theatres, urban civic centers, conference hotels, or convention facilities

Ten (10) years of progressive responsibility and experience leading a large, multidisciplinary team of facility personnel

Demonstrated knowledge of business management principles including project management, budget administration, procurement, and coordination of people and resources

Experience in managing capital construction and major renovation projects

Knowledge of modern safety and security procedures and methods applicable to high-traffic, public facilities

Demonstrated ability to project calm, decisive leadership in high pressure situations

Demonstrated successful experience planning and overseeing regulated environmental and public safety operations (OSHA, building and fire code compliance, parking and transportation systems)