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Keurig Dr Pepper Inc. · 1 day ago

Quality Supervisor

Sacramento, CA

Full-time

Onsite

Mid Level

$70K/yr - $95K/yr

3+ years exp

Keurig Dr Pepper Inc. is a leading beverage company in North America, and they are seeking a Quality Supervisor to lead a team of Quality Technicians. The role involves ensuring quality plans are met, performing audits, analyzing quality data, and supporting Continuous Improvement initiatives.

CoffeeFood and BeverageManufacturing

Responsibilities

Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues

Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained

Ensure plant is “inspection ready” in compliance with requirements in preparation for third party, partner, regulatory, and certification audits

Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues

Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDP and customer specifications (i.e., Quality Manual)

Perform audits and Quality tests with operations and QA staff to address quality related issues

Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time

Develop and maintain quality information records and reports (customer complaints, internal issues, etc.) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting

Problem solve, troubleshoot and resolve quality issues – utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) with the ultimate goal being implementation of effective corrective actions

Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications

Helps facilitate dispositions/resolutions to daily production quality issues as needed

Use and maintain quality databases (design, create, import, export, query, report, analyze)

Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action

Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable

Assists in hiring and training of new employees

Performs other duties as requested by management

Follow all Keurig Dr Pepper policies and procedures

Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions

Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent

Embracing diverse perspectives to foster innovation, learning from both successes and failures

Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Qualification

Quality Management SystemsGMPHACCPLean Six SigmaSAPSPCCommunication SkillsProblem SolvingTeam LeadershipSelf-motivation

Required

Bachelor of Science degree in Food Science, Engineering, Chemistry, Biology, or related field highly preferred

3-5 years' experience in a product development or quality role, preferably in food manufacturing

Demonstrated expertise in building Quality Plans including strategy and tactics that have successfully met Quality/Food Safety KPI's and Quality Goals

Advanced understanding of GMP, HACCP, FSMA, Safe Quality Food (SQF) Principles, Food Defense Principles & Quality Management Systems. (QMS)

Understanding of Lean Six Sigma/Continuous Improvement is helpful but not required

Previous experience using SAP and SPC (InfinityQS) is preferred

Excellent written and verbal communication skills across a broad variety of departments

Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with self-motivation and focused attention to detail

Ability to develop protocols, training materials and reports with the guidance of resources

Self starter; take charge, positive and proactive attitude