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Seven Hills Foundation · 3 weeks ago

Director of Quality and Compliance – Children’s Division

Worcester, MA

Full-time

Onsite

Lead/Staff, Director/Executive

$70K/yr - $77K/yr

5+ years exp

Seven Hills Foundation is seeking an experienced and detail-oriented Director of Quality and Compliance to lead quality assurance and compliance operations across the Children’s Services Division. This key leadership role ensures programs consistently meet the highest standards of regulatory compliance, contractual accountability, and service quality, while partnering with leadership to support continuous improvement and safe, effective care.

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Growth Opportunities

Responsibilities

Develop, implement, and monitor a comprehensive compliance program for the Children’s Division that aligns with Foundation goals and regulatory requirements

Oversee internal and external audits, ensure timely corrective action, and maintain readiness for licensing and accreditation reviews

Ensure ongoing compliance with standards set by DCF, DEEC, DESE, DOE, Medicaid, and COA

Serve as a key liaison with state and federal agencies, ensuring documentation, reporting, and processes meet all applicable requirements

Lead data-driven Continuous Quality Improvement (CQI) initiatives to assess performance, identify trends, and implement meaningful enhancements in care quality

Oversee quality review processes, including Case Record Reviews (CRR) and UCRR activities, ensuring accuracy, timeliness, and compliance integrity

Direct the development, review, and maintenance of compliance-related policies and procedures

Ensure documentation systems, including EHR, meet regulatory, contractual, and ethical standards for clinical and administrative accuracy

Conduct compliance risk assessments and develop strategies to mitigate identified risks

Ensure prompt reporting, investigation, and resolution of incidents or compliance violations

Collaborate with Learning and Development to design and deliver compliance and quality training programs that promote accountability, integrity, and continuous learning across all levels of staff

Analyze and present quality and compliance data to leadership to inform decision-making and improve outcomes

Effectively communicate Performance and Quality Improvement (PQI) findings across the division

Qualification

Compliance Program OversightRegulatory ManagementQuality AssuranceRisk ManagementTrainingEducationProfessional Compliance CertificationAnalytical SkillsBilingual (Spanish/English)Organizational SkillsCommunication Skills