NVISION Eye Centers · 1 month ago
Administrative Coordinator - Bilingual
Santa Ana, CA
Full-time
Onsite
Entry Level
$20/hr - $20/hr
2+ years expNVISION Eye Centers is one of the largest ophthalmology providers in the U.S., dedicated to providing the best patient experience. The Administrative Coordinator - Bilingual will act as the first point of contact for patients in a high traffic medical office, managing phone calls, coordinating patient files, and ensuring a smooth consultation process.
EyewearHealth CareMedical
Responsibilities
Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments
Coordinates patient files and ensures that proper documentation is in each file
Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process
Obtains authorizations for any medical patients
Scans and enters insurance cards and ensures accuracy of information
Audits invoices against purchase orders, researches discrepancies, and approves for payment
Investigates problems with obtaining payment for bills
Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues
Prepares charts for next day's appointments
Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations
Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications
Qualification
Required
High School Diploma or equivalent
Desire to provide an exceptional patient experience
Preferred
2+ years Ophthalmology experience or healthcare experience preferred
Company
NVISION Eye Centers
NVISION Eye Centers is a medical practice company that offers eye care services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$176.64M2022-05-20Private Equity· $1.64M
2020-12-03Debt Financing· $175M
2020-11-30Acquired
Leadership Team
Matthew Crooks
Chief Financial Officer
Tom Tooma
Founder/Chief Medical Officer
Recent News
2024-05-05
Company data provided by crunchbase