Milestone Retirement · 1 month ago
Sales Director-Senior Living Community
Milestone Retirement is one of the fastest-growing senior living operators, focusing on teamwork, creativity, and making a real impact for residents and staff. The Sales Director will guide prospective residents and their families through the move-in process while supporting the community’s occupancy and growth goals.
Assisted LivingElder CareHealth CareRetirement
Responsibilities
Guide prospective residents and families through discovery, apartment selection, and move-in processes
Maintain and grow occupancy in line with community goals and business plan
Build and maintain a prospect pipeline with detailed CRM records, tracking interactions, follow-ups, and conversions
Market community services and programs to prospects, families, and advisors, tailoring presentations to their needs
Plan, execute, and follow up on strategic events that highlight community lifestyle and generate leads
Represent the community at outside events, professional groups, and local organizations
Build and maintain relationships with referral sources, including legal and financial professionals, senior organizations, hospital discharge planners, and healthcare providers
Coordinate with internal teams for smooth resident transitions, including care assessments, apartment preparations, and welcome programs
Conduct engaging community tours that showcase amenities, programs, and lifestyle benefits
Identify opportunities to increase revenue and optimize community inventory
Perform other duties as assigned to support community goals
Qualification
Required
2-5 years of sales experience, ideally in senior living, healthcare, or pharmaceutical sales, with a proven track record of closing leads
Knowledge of sales and marketing principles, strategies, and techniques
Understanding of state regulations affecting service delivery and familiarity with Medicare/Medicaid processes
Strong communication, interpersonal, and presentation skills
Ability to build trust, assess customer needs, and guide families through complex decisions
Proficient with smartphones, computers, and related software
Valid driver's license and willingness to travel frequently
Self-motivated, organized, and able to manage multiple priorities independently
Compassionate, professional, and personable demeanor
Preferred
Bachelor's Degree in Business, Marketing, or related field preferred, or equivalent experience
Benefits
Medical, Dental, Vision (full-time employees)
401(k) with employer match
Generous PTO
Pet insurance
Perks at Work
Employee Assistance Program
Voluntary benefits options
Company
Milestone Retirement
M I S S I O N Our mission is to "Re-Imagine the way we age" through vibrant living experiences and operational excellence.
Funding
Current Stage
Late StageRecent News
Alpine Media Technology
2025-10-16
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