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Hawk-Eye Innovations · 1 month ago

KinaTrax Operator

United States

Contract

Remote

New Grad, Entry Level

$15/hr - $15/hr

Hawkeye Innovations is a sports technology company focused on high-fidelity data collection and analysis to assist elite sports teams. As a KinaTrax Operator, you will play a crucial role in live sports operations by ensuring high-quality data collection during games and sessions, combining technical awareness with attention to detail in real-time environments.

SoftwareSports

Responsibilities

Operate KinaTrax capture systems during live games and sessions to ensure accurate, complete data collection

Verify camera readiness, system status, and capture setup prior to and during events

Monitor live streams and system indicators to identify and address issues in real time

Ensure all assigned captures are completed according to operational standards and expectations

Perform basic technical troubleshooting during live operations (connectivity issues, camera streaming checks, system restarts, etc.)

Confirm cameras are active, properly configured, and functioning as expected

Elevate unresolved or complex technical issues to the appropriate internal team promptly and with clear documentation

Initiate post-game kick-off steps to support timely downstream data processing

Verify session completion, proper file generation, and readiness for processing

Communicate capture completion status, anomalies, or known issues to the Data Processing team through established workflows

Maintain clear communication with internal operations teams during and after events

Document issues, deviations, or noteworthy events related to capture quality or system behavior

Follow all operational protocols, escalation paths, and best practices to ensure consistent execution

Qualification

KinaTrax capture systemsTechnical troubleshootingCamera-based systemsData processing operationsInterest in sportsClear communicationAttention to detailAdaptability