Engineering Service Technician jobs in United States
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Professional Packaging Systems · 3 weeks ago

Engineering Service Technician

positionGrand Prairie, TX
timeContract
remoteHybrid
senioritySenior Level
money$36/hr - $40/hr
date5+ years exp

Professional Packaging Systems (Pro Pac) is seeking an Engineering Service Technician to deliver packaging machine installations, maintenance, and optimization services. This role involves troubleshooting and providing technical support for various packaging machinery, ensuring customer satisfaction through effective service and collaboration with internal teams.

Manufacturing

Responsibilities

Install, commission, and configure packaging machinery and systems
Perform scheduled and emergency maintenance and repairs on a wide range of equipment
Troubleshoot mechanical, electrical, pneumatic, and control system issues
Provide on-site and remote technical support to customers and internal teams
Interpret mechanical drawings, electrical schematics, and technical manuals
Document service activities, parts usage, and customer interactions accurately
Train customer personnel on equipment operation and maintenance
Collaborate with engineering and sales teams to resolve technical issues and enhance service quality
Travel to customer sites as required, including overnight travel

Qualification

Multi-disciplinary troubleshootingHigh-voltage systems knowledgePLC proficiencyServo motors experienceControl logic understandingMachine timing systems familiarityCustomer service orientationSafety commitmentMicrosoft Office proficiencySpanish language skills

Required

Strong multi-disciplinary troubleshooting skills (electrical, mechanical, controls)
In-depth knowledge of high-voltage systems (480V 3-phase, 220V, 110V)
Proficiency with PLCs and field components (photo eyes, proximity sensors, encoders, timers)
Experience with servo motors, drives, and variable frequency drives (VFDs)
Basic understanding of control logic (e.g., ladder logic, function block diagrams)
Familiarity with machine timing systems and encoder synchronization
Ability to assess and prioritize repair needs effectively
Proven ability to respond to service calls with urgency and professionalism
Strong commitment to safety and adherence to industrial best practices
Proficient with Microsoft Office and basic computer-based documentation tools
Valid driver's license and ability to travel up to 50%, including weekends and overnight stays
Possession and maintenance of appropriate personal hand tools
High school diploma required
Minimum 5 years' experience in troubleshooting, repair, and maintenance of industrial or packaging equipment

Preferred

College education is a plus
Fluency in English (written, spoken, and reading comprehension) required
Spanish language skills (written and verbal) are a plus

Company

Professional Packaging Systems

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Professional Packaging Systems is a packaging and containers company specializing in packaging equipment and packaging machines.
dateFounded in 1971
location
Grand Prairie, Texas, USA
people-size201-500 employees
web-link
http://propac.com

Funding

Current Stage
Growth Stage

Leadership Team

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Amy Campbell
Human Resources Business Partner
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Company data provided by crunchbase