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Comerica Bank · 3 weeks ago

Registered Client Service Associate

Costa Mesa, CA

Full-time

Onsite

Mid, Senior Level

$25.99/hr - $47/hr

5+ years exp

Comerica Bank is a financial services company headquartered in Dallas, Texas, focused on relationships and helping people and businesses succeed. The Registered Client Service Associate provides operational and sales support to Financial Consultants, ensuring compliance and excellent customer service while managing client accounts and resolving issues.

CommercialFinanceFinancial Services

Responsibilities

Assists with the opening and maintenance of client accounts and records

Ensure completion of all paperwork for clients

Provide accurate, timely and courteous responses to clients

Organize client files and set up systems to assist Financial Consultant with regular follow up

Research and resolve complex and sensitive client problems and questions

Complete understanding of policies and procedures for firm and regulatory compliance

Copy and retain all necessary documentation

Maintain accurate office logs

Back up other sales associates as required

Identify any issues regarding office procedures and escalate as appropriate

Participate in office or firm-wide initiatives as requested

Demonstrate teamwork, cooperativeness, and positivity

Follow appropriate approval channels for all correspondence and marketing

Create client correspondence/mailings as requested

Perform operational or administrative functions for client related requests (i.e., check request, wiring funds, address change, dividend information, etc.)

Enter trades as licensing and firm rules allow