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RDO Equipment Co. · 1 week ago

Service Technician

Sauk Rapids, MN

Full-time

Onsite

New Grad, Entry Level

RDO Equipment Co. is a company focused on providing high-quality equipment repair services. The Service Technician will be responsible for diagnosing, repairing, and maintaining machinery and components, ensuring quality and safety in their work.

Agriculture

Growth Opportunities

No H1B

Responsibilities

Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor

Document machine information and repairs completed on work order, including parts and fluids used

Maintain a clean work area, as well as care for all shop tools, machines, and equipment

Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility

Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility

Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook

Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co

Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set

Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts

Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

Perform all other duties as assigned by management in a professional and efficient manner

Qualification

Mechanical skillsTrade-specific toolingCustomer service skillsComputer skillsCommunication skillsAssemble equipmentDiesel technology programOrganizational skills