NET-A-PORTER · 19 hours ago
Personal Shopper @NET-A-PORTER
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$32.82/hr - $32.82/hr
3+ years expNET-A-PORTER is the ultimate luxury fashion destination for women, offering a curated assortment of fashion and luxury products. They are seeking a talented Personal Shopper to provide personalized access and exceptional shopping experiences for their best customers, ensuring their needs and preferences are met.
Retail
Responsibilities
Profile customers individually based on their shopping pattern
Using these profiles, provide personal recommendations demonstrating detailed product knowledge and an understanding of each client’s style and requirements
Represent brand and embody values of NET-A-PORTER
Ensure prompt follow up with customers acquired through events and partnerships
Achieve yearly targets and KPIs
Lead team by example through hitting and exceeding sales targets
Be the sales expert within the team
Delivers sales target consistently but also delivers other activities around events, 1-2-1 appointments and other client focused areas
Offer styling and advice on items
Ensure that sales leads are identified and prioritized by analyzing your customer list
Increase spend of individuals and develop customer loyalty through by understanding their needs
Drive Personal Appointments where possible with clients to develop relationships
Have a cultural awareness for clients based across different regions
Possess a self-driven awareness of fashion industry and brands/product
Feedback any buying patterns to Managers
Participate in Client Relations, marketing / partnership events as required
Work alongside the wider business to understand key business trends and increase business acumen
Qualification
Required
3 – 5 years of work experience in a similar position, preferably in luxury fashion
Engaged and active client book driving between £1.8m-£2.5m
Proactive sales approach, with a track record of achieving personal sales goals
Customer centric. Willing to go above and beyond to deliver outstanding service and build/maintain strong relationships
Leadership and mentoring skillset
Works very closely with stakeholders outside the department to drive own business
Fluent in spoken and written English
Technology literate, with experience in Excel and Outlook
Confident, with excellent communication skills
Organized with an eye for detail
Preferred
Fluency in a second language is highly desirable
Benefits
Performance bonus schemes dependent on the type of role you are in
401(k) plan that both you and the company contribute too
A portal with an array of discounts on things like theme park and cinema tickets
Our famous staff discount along with exclusive staff sales
Medical, Dental and Vision insurance
Commuter benefit and flexible spending
A chance to be part of a fun and caring team that supports each other
Company
NET-A-PORTER
NET-A-PORTER is the ultimate luxury fashion destination for women.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase