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Ferris State University College of Business · 3 weeks ago

Enrollment Services Programmer Analyst

Big Rapids, MI

Part-time

Onsite

Entry, Mid Level

$51K/yr - $54K/yr

2+ years exp

Ferris State University College of Business is seeking an Enrollment Services Programmer Analyst to support the development and coordination of reports across various university departments. The role involves utilizing data to enhance processes and services, ensuring data quality, and providing analytical support for strategic decision-making.

Higher Education

Responsibilities

Develop, execute, measure, and evaluate student data and produce accurate reporting and analysis to appropriate personnel for the Enrollment Services Unit, as well as, the University at large

This position utilizes Banner data to enhance existing processes and to create and refine reports germane to the University’s vision and goals

Implement software changes in accordance with Information Services’ system development methodology and security controls

Provide support for the development and coordination of reports across the areas of Academic Affairs, Student Affairs, & Administration and Finance

Identify and recommend innovative solutions to compliment and enhance processes and student services

Provide support and development for essential Financial Aid processes including, FAFSA data load, aid packaging and awarding, satisfactory academic progress, and state award certification ,and reimbursement as needed

Respond to ad-hoc requests to provide assistance in locating data to improve strategic decision-making

Develop reporting solutions to answer data requests made by various University departments that include, current college statistics and metrics for measuring retention, completion, efficiency and success

Assists with the University’s responses to external data requests from governmental agencies and other associations including state surveys, national surveys, accreditation and licensure requests, and other miscellaneous requests for information

Monitor and address issues with student data quality in cooperation with other technical staff in Enrollment Services and across the University

Achieve a working knowledge of assigned administrative applications including functional, technical, and end-user processes

Prepare relevant documentation and reports to support information technology planning and implementation

Collect and analyze information, provide research support for use in management decision making that includes the University’s Strategic Plan

Develop and support data visualization solutions to support University planning and decision making

Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically

Support, promote, and develop university student enrollment and retention initiatives

Represent the University at state and national meetings as needed

Carries out these responsibilities in accordance with University policies and applicable laws

Reports directly to the Director of Institutional Research and Testing

Responsible for maintaining the confidentiality of designated information

Attend various conferences and seminars relating to enrollment and student system management and the integration of technology

Supervise student support staff as needed

Any other duties assigned within the position classification area

Qualification

SQLBannerData analysisMicrosoft ExcelDatabase softwareAnalytical skillsTeamworkAttention to detail

Required

Bachelors Degree from an accredited college or university with emphasis in Computer Information Systems or related field

Two years of work experience with data development, analysis and reporting, or combination of work experience and education/training that would provide the required knowledge and abilities may qualify

Expertise in programming using higher level languages such as SQL

Knowledge and use of a variety of software programs including, Excel and other Microsoft Office applications

Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic and life experiences

Knowledge and use of databases and querying

Knowledge of basic statistical concepts

Strong analytical skills and attention to detail

Work independently and as part of a team

Work on multiple projects concurrently and meet deadlines