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Trustpoint.One · 3 weeks ago

eDiscovery Project Manager

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $145K/yr

5+ years exp

Trustpoint.One is a leading provider of legal and eDiscovery services, offering comprehensive support across the litigation lifecycle. The eDiscovery Project Manager will serve as a trusted advisor to client case teams, managing complex litigation matters and ensuring clarity and consistency across all stages of the EDRM.

Document ManagementLaw EnforcementLegalStaffing Agency

Responsibilities

Act as the primary liaison and trusted advisor for case teams, owning the service delivery relationship end-to-end

Ensure an exceptional client experience by proactively managing expectations, timelines, risks, and communication

Partner with client in-house case & eDiscovery teams to design and implement customized workflows and defensible ESI solutions

Conduct client-facing trainings, consultations, and troubleshooting sessions

Lead and coordinate eDiscovery projects—including scoping, ESI ingestion, data processing, review support, QC, and productions

Document, communicate, and validate client requirements; ensure they are accurately incorporated into project plans

Track case progress, utilize project management systems, and maintain documentation of deliverables and deadlines

Ensure timely and accurate case execution while balancing multiple matters with competing priorities

Collaborate closely with eDiscovery Solutions Attorneys and other Project Managers to develop best practices and standardized workflows

Coordinate tasks across internal teams, delegating effectively and ensuring alignment on project goals and timelines

Collaborate and develop solutions with other Project Managers, Project Coordinators, and Analysts

Serve as an advanced user of Relativity and Relativity One and have knowledge of other industry-standard tools (Reveal, IPRO, LAW, processing platforms)

Troubleshoot technical issues and work with internal teams to resolve client challenges promptly

Apply knowledge of networks, metadata, and basic forensic concepts to support data-handling workflows

Qualification

RelativityEDiscovery toolsProject managementClient communicationLegal technology experienceOrganizational skillsMicrosoft Office SuiteTeam collaborationMentoringAdaptability