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Jack Henry · 3 weeks ago

Senior Enterprise Solutions Architect: Salesforce

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Jack Henry & Associates is a technology company focused on transforming financial services. The Senior Enterprise Solutions Architect: Salesforce will be responsible for leading architectural design across Salesforce programs, ensuring compliance and scalability, while providing technical leadership and governance for multi-cloud initiatives.

BankingEnterprise SoftwareFinancial Services

No H1B

Responsibilities

Define and own the architectural blueprint for Salesforce programs spanning multiple initiatives

Set solution guardrails, standards, and patterns across project tracks

Lead end-to-end solution architecture decisions, ensuring consistency across systems

Provide oversight for technical designs—Flows, Apex, APIs, Integrations, Experience Cloud, Data Models

Author and maintain Architecture Decision Records (ADRs), RACI, and governance playbooks

Architect across Sales, Service, Experience, CPQ, MuleSoft, and integrated ERP/QMS systems

Align Salesforce with Enterprise Architecture, Security, and Data Governance frameworks

Lead solutioning for identity, authorization, sharing, and zero-trust patterns

Define high-complexity integration patterns (event-driven, async, middleware, orchestration, streaming)

Responsible for data strategy: canonical models, deduplication, MDM alignment, regulatory compliance (HIPAA, PCI, SOX, GDPR)

Oversee migration of large datasets

Provide architectural approvals during PI planning, estimations, and release cycles

Partner with (C)PMO, Program Managers, and Release/DevOps teams to ensure alignment to timelines & scope

Establish non-functional requirements (NFRs) for performance, availability, scalability, and extensibility

Identify architectural risks early and drive mitigation plans

Lead technical architects, solution architects, senior admins, and developers

Provide coaching on architectural best practices, integration frameworks, and secure coding / Flow design

Drive continuous improvement across DevOps, CI/CD, testing standards, and deployment pipelines

Present architecture direction, risks, and decisions to senior leadership

Translate architectural decisions into business outcomes and program impacts

Drive consensus across business units and technology teams

Performs other duties as assigned

Qualification

Salesforce ecosystem experienceMulti-cloud expertiseIntegration experienceSecurity models knowledgeSalesforce certificationsExecutive presenceTechnical leadershipConflict management

Required

10+ years Salesforce ecosystem experience with deep multi-cloud expertise

Demonstrated experience architecting large-scale (10,000+ users), mission-critical programs

Strong command of security models, zero trust patterns, OAuth/OIDC, API gateways

Deep integration experience with MuleSoft, Kafka/event busses, Chronicle SIEM Integrations, External (non-Salesforce) IdP Integrations, ERP systems (Oracle), CLM, CPQ

Experience leading multi-org consolidation, modernization, and digital transformation

Strong executive presence and ability to influence without authority

Skilled in managing conflict, navigating ambiguity, and driving alignment in complex ecosystems

Preferred

Salesforce certifications strongly preferred:

Salesforce Application Architect

Salesforce System Architect

Certified Technical Architect

Bachelor's Degree in Computer Science, IT, Management, or Business

Current SAFe Certification

Benefits

Comprehensive benefits designed to support your physical, mental, and financial health

Company

Jack Henry

Glassdoor3.8

Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.

Founded in 1976

Monett, Missouri, USA

5001-10000 employees