BillingPlatform · 2 days ago
Product Documentation Specialist (Billing)
Denver, CO
Full-time
Hybrid
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expBillingPlatform is an industry-leading, fast-growing SaaS company specializing in revenue lifecycle management. The Product Documentation Specialist will create and maintain educational content for the company's SaaS application, ensuring that complex topics are communicated clearly to help users achieve their business goals.
BillingEnterprise SoftwareFinTechSaaSSoftware
Hiring Manager
Tatyana Muktepavela
Responsibilities
Design, write, and maintain product documentation related to the BillingPlatform SaaS application for customers and internal stakeholders
Produce, edit, and curate instructive (how-to) content that will help customers to better understand the platform and to accomplish complex tasks with it
Proofread documents written by others
Validate your documentation by using it to achieve tasks in the software
Collaborate with fellow technical writers, product managers, engineers, designers, implementation engineers, customer success staff, and other internal stakeholders in order to learn product functionality and ensure that documentation accurately and completely communicates to our customers how and why to use the product
Audit existing docs for accuracy vs. actual product functionality and make updates as necessary
Qualification
Required
Degree or professional certification in accounting, finance, or a related field
Must have 2-5 years of experience in billing, A/R management, or technical accounting
Fluent English speaker, reading, and writing
Strong writing and organizational skills, and the ability to clearly communicate complex technical information to readers in a helpful and informative manner
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams in a software company
Self-motivated problem solver capable of working independently to complete tasks on schedule, reaching out for help when necessary
Preferred
Knowledge of agile development methodologies and experience working with engineering teams to deliver software documentation on time within that process
Experience with common tool sets related to technical writing
Benefits
Be part of one of the fastest-growing companies in the United States
Receive competitive compensation that includes a robust benefits package—medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers
Medical insurance coverage is effective on the first day of employment
401(k) match that is 100% immediately vested
Discretionary and charitable time off program
Company
BillingPlatform
BillingPlatform provides a cloud-based platform that helps businesses manage and automate their billing processes.
201-500 employees
H1B Sponsorship
BillingPlatform has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$104MKey Investors
FTV CapitalColumbia Capital
2024-01-24Private Equity· $90M
2019-12-18Series B· $10M
2017-08-29Series A· $4M
Leadership Team
Leonid Solomonik
CTO / CO-Founder
Nathan Shinn
CSO
Recent News
Best ERP Software, Vendors, News and Reviews
2025-12-20
2025-12-17
Company data provided by crunchbase