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Eaton · 1 week ago

Presales Engineer

Woodridge, IL

Full-time

Hybrid

Entry Level

$82K/yr - $109K/yr

1+ years exp

Eaton is a company focused on providing innovative solutions in the energy sector, and they are seeking a Pre-Sales Engineer for their Datacenter/IT channel sales team. The role involves providing presales application and technical support, analyzing customer requirements, and ensuring superior customer engagement.

Electric Vehicle

No H1B

Responsibilities

Provide general pre-sale application and technical support, and product guidance and solutions of all CPDI products for customers, end users, field sales, distributors and resellers per channel structure

Deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness

Partner with channel sales to support and influence designated sales goals

Analyze customer power systems and load requirements, interpret customer specifications, drawings, and schematics to select appropriate units for customer applications and build/validate Bill of Material

Cross reference competitive product

Escalate appropriately to Regional Pre-Sales Engineers and Application Engineers

Provide quotations per customer requirements according to channel pricing procedures

Administer pricing programs such as deal registrations and special discounts

Profile sales opportunities and communicate leads to field sales organization, Regional Pre-Sales Engineers, and Application Engineers

Provide a single point of customer contact, owing the project from inception to implementation

Develop and maintain customer relationships through excellent customer service skills

Manage daily phone, email, and chat volume to support internal and external customers

Communicate regularly with the channel sales organization to share and influence business intelligence

Qualification

Electrical engineeringElectrical/power theoryElectrical standardsCustomer supportMulti-taskingEffective communicationWork ethic

Required

Bachelor's Degree from an accredited educational institution

Minimum 1 year of professional experience in sales, customer support, marketing, or engineering

No relocation is not available. Candidates must currently reside within a 50 mile radius of Arden, NC or Woodridge, IL

Eaton will not consider applicants for employment, immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc