Fiserv · 1 day ago
Technical Account Manager
Alpharetta, GA
Full-time
Onsite
Senior Level, Lead/Staff
$111K/yr - $157K/yr
8+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Technical Account Manager will support Tier 1 clients by providing exceptional service, managing technical needs, and facilitating innovative solutions.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Shape new, innovative solutions together with product, business, and technology leaders
Provide solution and technical design conversations at senior client level and manage stakeholders for multiple client engagements
Build shareholder value through responsible revenue growth and expense management for our internal and external shareholders
Demonstrate client focus by providing future-proof solutions and services that enable success for our internal and external clients
Oversee all technical efforts across Fiserv for key accounts and be the primary point of contact for technical issues, including collaboration during significant production support events
Work directly with clients, vendor partners, and 3rd parties, including face-to-face meetings with the stakeholders to support technical discussions and discovery
Navigate Fiserv technology on behalf of the client, which can include all Tech and Product groups across Fiserv and 3rd parties
Translate the client’s business and operational requirements to technical requirements and collaborate with all internal and external stakeholders throughout the project/implementation
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military
8+ years of Fiserv experience in IT technical troubleshooting and/or IT development and working knowledge of multiple Fiserv acquiring platforms (specs, integrations, gateways, APIs/SDKs, tech stack)
3+ years of experience in direct client interaction for technical support and requirement gathering
Working knowledge of merchant acquiring payment processing and flows - Point of Interaction (POI)/Point of Sale (POS) System
Preferred
Working knowledge of Fiserv networking/connectivity architecture
Working knowledge of card brand regulations
Working knowledge of the Payment Facilitator (Payfac)/Market Place business model
Benefits
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
H1B Sponsorship
Fiserv has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-09
2026-01-09
Electronic Payments International
2026-01-09
Company data provided by crunchbase