SmartBear · 2 weeks ago
Director of IT Enterprise Applications
Somerville, MA
Full-time
Hybrid
Director/Executive
$155K/yr - $160K/yr
10+ years expSmartBear is a company focused on quality software development, helping customers achieve high-quality software delivery. The Director of IT Enterprise Applications will lead the strategy and delivery of enterprise applications, manage a high-performing team, and ensure alignment with business objectives.
Computer Software
Responsibilities
Leads the strategy, architecture, and delivery of SmartBear’s enterprise applications ecosystem, including ERP, CRM, HRIS, and GTM platforms
Partners cross-functionally to translate business priorities into scalable, secure, and high-impact technology solutions
Manages and mentors a high-performing IT Applications team while remaining hands-on in solving complex challenges
Define and execute the vision, strategy, and multi-year roadmap for SmartBear’s enterprise application landscape, ensuring alignment with business objectives and global IT strategy
Act as a strategic partner to senior leaders across Sales, Finance, Marketing, People & Culture, and Operations, translating business needs into scalable, high-impact technology solutions
Serve as the solution architect across SmartBear’s enterprise ecosystem, ensuring seamless integrations and data flows between platforms such as Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems
Lead large-scale enterprise application initiatives including new implementations, system upgrades, platform migrations, and complex cross-functional programs from strategy through execution
Oversee post-merger integration efforts for enterprise applications, driving system rationalization, consolidation, and migration into SmartBear’s standard platforms while minimizing business disruption
Establish and maintain architectural standards, integration frameworks, data governance practices, and best-in-class delivery methodologies
Manage day-to-day ownership of enterprise applications, ensuring reliability, performance, security, compliance, and continuous improvement
Champion user enablement, training, adoption, and change management to maximize business value and system ROI
Lead, mentor, and develop a high-performing IT Applications team, fostering a culture of accountability, collaboration, and continuous improvement
Operate as a player-coach, stepping in hands-on to troubleshoot, resolve critical issues, and drive execution when needed
Qualification
Required
10+ years of progressive IT experience, including 5+ years leading enterprise applications in a complex, global environment
Proven success defining enterprise application strategy and acting as solution architect for large-scale, cloud-based platforms and integrations
Deep hands-on experience with Go-to-Market systems including Salesforce, Marketo, CPQ, and Customer Success platforms
Strong expertise with cloud ERP solutions (NetSuite preferred), API-driven integrations, middleware platforms (Boomi preferred), and data architecture
Demonstrated experience leading large, cross-functional IT programs, vendor partnerships, and post-acquisition system integrations
Strong business acumen with the ability to connect technology decisions to financial outcomes and operational efficiency
Excellent communication, stakeholder management, and executive-level influence skills
A hands-on, roll-up-your-sleeves leadership style with the ability to balance strategic thinking and tactical execution
Benefits
Performance-based bonuses for eligible roles
A generous benefits package that supports employees’ health and well-being
Promotes work-life balance through flexible time off and hybrid work options
Professional development opportunities
Company
SmartBear
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential.
501-1000 employees
H1B Sponsorship
SmartBear has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Frank Roe
Chief Executive Officer
Bryce Chicoyne
COO
Company data provided by crunchbase