Servos · 4 weeks ago
Senior ServiceNow Engagement Manager
United States
Full-time
Remote
Senior Level
6+ years expServos is a ServiceNow Elite Partner specializing in Customer Workflows and Creator Workflows, and they are seeking a Senior Engagement Manager. The role involves leading cross-functional teams through complex technology implementations on the ServiceNow platform, managing stakeholders, and overseeing project delivery from strategy through execution.
Information Technology & Services
Hiring Manager
Kalen Kelley
Responsibilities
Drive product specifications and project plans while managing the full software development life cycle from inception through production launch and post-production support
Provide oversight, operational management, and project management for software development and operations and maintenance initiatives on the ServiceNow platform
Plan, organize, secure, and manage resources to ensure successful delivery of program and project goals
Proactively identify and mitigate risks while adapting to changing priorities across multiple initiatives
Contribute to the growth of the ServiceNow practice by developing collateral, improving methodologies, supporting internal training, and advancing best practices
Qualification
Required
6+ years of experience leading technical teams and consistently delivering results
Comfortable communicating effectively with senior-level stakeholders within client organizations
Experienced across the full software development or implementation life cycle, including analysis, design, development, testing, training, and operational support
Experience delivering enterprise platform implementations, specifically with ServiceNow a plus
Skilled at managing multiple projects in complex environments, solving problems, and navigating ambiguity
Knowledgeable in Agile delivery, including project estimation, solution design reviews, documentation creation and review, and peer code reviews
Benefits
Unlimited PTO after the first year
Health benefits with free coverage for you and competitive rates for your family
401k plus a match and a variety of other benefits
An investment in your continued growth and development with training opportunities and certifications
Company
Servos
Servos provide frameworks and subsequent workflows made for specific industries and their needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Chattaway, PHR
Co-Founder/ Advisor
Company data provided by crunchbase