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Risk Strategies Company · 3 weeks ago

Senior Account Manager, Employee Benefits

Lansing, MI

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Risk Strategies Company is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice and services. The Mid-Market Senior Account Manager will manage an assigned book of business, develop long-term client relationships, and ensure quality standards while supporting team leaders and account executives.

ConsultingFinanceFinancial ServicesInsuranceInsurTech

Hiring Manager

Michael DesEnfants

Responsibilities

Manage a personal book of business of approximately $500,000 - $1,000,000+

Support Team Leader and/or Account Executive(s), as assigned

Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary

Actively seek improvements to client service and efficiencies within teams by identifying improved processes

Works with the client team to develop project plans and deliver on service goals

Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions

Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations

Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc

Qualification

Health & Welfare BenefitsLifeAccidentHealth Insurance LicenseClient-facing experienceBenefits administration knowledgeAnalytical skillsProject managementTeam collaboration

Required

Life, Accident and Health Insurance License required

BA/BS preferred

4 - 7+ years of health & welfare experience, meets, or exceeds, majority of core practice competency-based skills

Client-facing experience in the employee benefit industry a plus

Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services

Company

Risk Strategies Company

RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group.

Founded in 1997

Boston, Massachusetts, USA

5001-10000 employees