iO Associates ยท 3 weeks ago
IT Manager / Infrastructure Lead (HealthTech)
iO Associates is working with a fast-growing health technology organization seeking an experienced IT Manager to lead infrastructure, security, and scalability initiatives. The role involves designing and evolving IT infrastructure, strengthening cybersecurity, and formalizing governance frameworks while working closely with leadership and external partners.
Responsibilities
Lead infrastructure upgrades across a hybrid workforce (on-site + remote)
Manage network setup and expansion - firewalls, switches, Wi-Fi, UPS systems, and access control
Support end-user technology provisioning and internal systems for onboarding/offboarding
Oversee compliance and cybersecurity best practices (HIPAA, PII, risk management)
Coordinate cloud infrastructure (AWS) and Microsoft 365 environment
Oversee internal tools - including CRM/telephony APIs (NICE) and integration with partner software
Partner with executive stakeholders to align IT strategy, licensing, and scalability planning
Work toward leading future IT operations and potential team management expansion
Qualification
Required
5-10+ years' experience in IT infrastructure, systems admin or network/security roles
Strong knowledge of Microsoft technologies (M365, Azure AD, Power BI)
Hands-on experience with firewalls, switches, Wi-Fi management and server maintenance
Cloud experience with AWS
Familiarity with data security and HIPAA compliance preferred
Experience in a healthcare, regulated, or scaling SME environment would be highly beneficial
Comfortable supporting a growing team with diverse device and software needs
Preferred
Familiarity with data security and HIPAA compliance preferred
Experience in a healthcare, regulated, or scaling SME environment would be highly beneficial
Bonus: Experience managing NICE systems or API integrations
Benefits
Comprehensive medical, dental and vision coverage.
401(k), life insurance, and short/long-term disability.
Unlimited PTO
High growth potential - progression to IT Director as the company scales.